Vishal Ranjan

Experience

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  Alactel Lucent

  Jul 2008 - Oct 2011

  Engineer

  Worked as a Trainee and Engineer in the company.Manual Testing - Waterfall MethodologyProject 1 : Alarm Management SystemProject 2 : DSR Management System.1. Involved in Requirement Gathering and Test case Preparation2. Involved in test cases execution based on the Scenarios3. Taking allocations from the peers and report to the Leads and Manager for Daily Shift report.4. Waterfall and V Model of testing5. Training on different methods of testing 6. Creation of of Test data for the Test cases and for the test automation scripts. Show less

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  Majesco

  Nov 2011 - Jan 2014

  Senior Test Engineer

  Client (RLI, ANIC, PCIC, CNF, : Property and Casualty Insurance )Manual Testing - Waterfall and Agile Methodology• As a team member I was involved in the Module Testing, System Integration Testing of the project functionalities.• I was responsible for designing and execution of manual test cases according to requirement.• I was responsible for Test Grid preparation.• I was responsible for Test Grid execution during SIT and find the defects.• Log defects in ePMO tool.• Reviewed test cases and suggested review comments.• I actively involved in designing/ executing test cases and test data preparation. • I interact with different application owners (Developers) to resolve bugs.• Interaction with client. (Clients from USA, North America).• Handling 3 to 4 different client: Projects at the same time. • Worked with Pre-sales team for demos to be given to the new clients (State Farm/Country Finance) Show less

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  LTI - Larsen & Toubro Infotech

  Feb 2014 - Apr 2021

  Client (Veolia) As a service delivery manager my role focuses on keeping clients satisfied with the company's services through managing projects, fixing any reliability issues, tracking service metrics and helping lead the professionals responsible for getting services delivered to clients. Here in this position I closely work with Business Users and Key Users and Clients and get the work done and update from my company (LTI) which manages and supports the client ERP tool from SAP.Role - Project Management and Service Delivery Manager1. Monitoring the Critical (P1) and High (P2 and P3)and all incidents (P1 to P5)raised by the business.2. Understand the issue from the business point of view and observe it from the high level by keeping a check on LTI.3. Co-ordinates between the Business Key Users and LTI.4. Ask for the RCA from LTI and discuss the same and provide the overview to Key Users and Businessfor any outages or downtime or any critical Incidents 5. Work together with Business and LTI functional team to understand if the incident is turned out to be an existing issue and convert the same to a change request.6. Monitor the request raised by the Business and prioritise by discussing the same with Business and ask LTI to prioritise the request.7. Weekly Meeting with the Business and all the key users to discuss the RCA and any urgent situation which needs a high priority analysis. Show less Client (Veolia) The onsite coordinator is crucial for ensuring active communication and flawless completion of tasks. Role (Test Lead for Offshore and Test Manager for Onshore Resources)1. As a coordinator I was responsible for transparency, communication, feedback management, and review of the delivery w.r.t Testing. 2. I was acting on behalf of the client and look after the product delivery for the Testing team.3. I was the key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources at offshore and allocate the tasks based on the priority discussed with the client.4. I reported directly to the Onsite Manager and the AMS Director 5. I had initiated and implemented few Process Change in terms of testing strategy and reporting.6. I had Introduced Defect Prevention and RCA on monthly basis, which results in lowering the repeated defects.7. I was involved in Planning and estimation of the change requests w.r.t Testing efforts 8. I used to conduct daily calls with Offshore Team for taking updates and allocation of tasks.9. I was the part of Steering committee Meeting where Go-No/Go and Project status were discussed. Show less Client (Harleysville and Nationwide Insurance : Property and Casualty Insurance ) Manual Testing - V Model and Agile Methodology• Planning and estimation of CR’s and Gaps.• Planning/Execution of LOB’s like WC, GL, CA, Package Policies, Crime, Inland Marine.• The design and execution of formal test procedures to validate the accuracy of the major software components being implemented, including the AQS system, the integration interfaces as well as complete end-to-end processing.• Defined QA release process which directly improved the organization and success of software releases• Discussing with the end users for initial level of requirements and documenting the same. Attending requirements walkthroughs. • Prepared test plans. Developing help notes and process documentation to foster team successes.• Based on the requirements and test plan planning of test cases.• Executing of test suites, Sign off of the application to deploy it in to production environment.• RCA of production defects and also preparing the action plan for the same. Generating test reports. Testing newly added functionality.• Defect Management (Defect Tracking or Bug reporting using TFS.)• Production issue analysis and sending solutions, sent by the specialists.• Team management activities like allocating task to team members, preparation of status reports.• Worked on Enterprise Incident management TFS and MTM for test management activities.• Designed Excel Based tool for Test Planning of WC LOB, • Involved in monthly quality audits (Work Product Audit, Process Audit) • Invoicing for the billed resources in the team Show less

  • Manager - Quality Engineering

    Oct 2020 - Apr 2021

  • SDM Service Delivery Manager

    Jul 2019 - Oct 2020

  • Test Lead & Onsite Coordinator

    Jan 2018 - Jul 2019

  • Test Lead

    Feb 2014 - Jan 2018
• 

  Avalara

  May 2021 - Apr 2024

  Technical Program Manager

  Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, customs duties and other indirect tax types.1. Lead a team of 7 project managers and various Product Managers and coordinates in planning, executing, and monitoring multi-million-dollar programs, ensuring alignment with strategic Initiatives and Roadmap.2. Collaborate with stakeholders to define project scope, goals, and deliverables, and ensure clear communication throughout the project lifecycle.3. Conduct regular status meetings and presentations to executive leadership, providing updates on project progress, milestones achieved, and upcoming initiatives.3. Foster a collaborative team environment, encouraging knowledge sharing, skill development, and continuous improvement within the team during the Scrum or Scrum of Scrum or Weekly sync up meetings with Product and Engineering4. Managed project risks and issues, identifying mitigation strategies and escalating as necessary to minimize impact on project objectives.5. Provided training and support to team members on Jira and Confluence usage, enabling them to effectively utilize these tools for project planning, tracking, and documentation6. Establish and drive to charter program and/or project milestones and deliverables, partnering closely with Product Management.7. Work closely with stakeholders, senior management, and outside organizations on project progress and communicate issues and risks and mitigation strategies.8. Facilitate agile release planning practices across the team including sprint over sprint planning and feature burn down tracking.9. Building consensus with stakeholders, aligning on priorities, and bringing together key internal and external partners for decision making. Show less

• 

  Aggne

  Jun 2024 - Jul 2024

  Sr. Project Manager
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  Dassault Systèmes

  Aug 2024 - now

  Sr. Project Manager