Aeric Solow, MBA, PMP, ACP, SPC, PSM

Experience

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  American Mortgage Company

  Jul 2004 - Jun 2005

  Loan Officer

  Broke office record for largest residential loan closed Cold called potential mortgage refinance clients, shopped for best bank rates and processed all loan documents

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  ProWorld Service Corps

  Nov 2004 - Dec 2004

  NGO Intern

  Installed clean burning stoves in homes of indigenous Peruvian villagers Encouraged women to use new stoves and measured lung capacity changes in stove users

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  Thai Media Kids

  Oct 2005 - Apr 2006

  English Teacher
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  KONE

  Jun 2006 - Jul 2011

  Electrical Engineer I

  Design custom elevator electrification and fixture systems. Ensure all software and hardware met customer and code requirements. Manage proper listing and design of equipment for manufacturing. Support installation and warranty claims groups as well as sales and pre-bid teams.

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  Verizon

  Jun 2012 - Aug 2012

  Summer Intern Business Analyst

  Worked on project developing web application. Wrote business and system requirements. Documented business process flows. Contributed to the improvement and automation of business processes.

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  Verizon

  Feb 2013 - Apr 2019

  IT Project Manager / Scrum Master

  Responsible for delivering software development projects from conception through design, testing and deployment. Creating project plans that ensured alignment with strategic road maps and accounted for program level resource planning. Collaborating with Stakeholders, Product Managers, Business Analysts, and Development Managers to plan releases and manage a healthy product backlog. Capturing and clarifying user stories. Facilitating alignment between stakeholders and development teams on requirements, IT Architecture and application/ UX/UI design. Actively tracking and resolving any and all project issues found during design, development, testing or deployment. • Promoted at Verizon to progressively more complex large-scale initiatives covering customer retention and acquisition, new products and promotions and pricing related to Verizon FiOS services (Phone, Internet and TV) within VZ.com website, Sales and Technician Applications and 3rd party vender applications. • Directed projects spanning groups from sales ordering, product provisioning, customer qualifications, lead lists, database/reporting, billing, customer communications( direct mail, email, sms, FB chatbots), security and 3rd party groups/ vendors to deliver many of Verizon’s key quarterly Marketing Initiatives such as black Friday/ seasonal holiday promotions. Directly driving growth in sales and revenue of more than $300M over a 7 year period.• Delivered New Customer Reward Card process leveraging SSO and streamlined redemption flow with Reward Card supplier creating over 2 million in savings within first year of launch.• Successfully increased Rep participation rates by 50% in submission of sales and referrals by delivering improved real-time sales recommendations and simplifying the user experience within Repair Rep call center application. Show less

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  Bank of America

  Sept 2019 - now

  Application Manager