Arunmolly Elangkumaran

Experience

• 

  Mydin Malaysia

  Sept 2015 - May 2017

  IT Executive

  • Spearheaded zero client usage and setup, ensuring efficient workstation deployment• Provided first-level support for multifunctional printers, network infrastructure, and online printing• Offered first-level support for the Warehouse Management System (WMS) and configured the PABX system

• 

  Strateq Oil & Gas Sdn Bhd

  May 2017 - Jan 2021

  Applications Engineer

  • Ensured seamless card payment processing across Petronas stations (nationwide) to financial institutions by executing daily end-to-end tasks• Proactively monitored hosts and applications using various monitoring tools to ensure optimal performance

• 

  Strateq Group Of Companies

  Jan 2021 - now

  Senior Application Support Engineer

  Payment Switch• Ensure seamless card payment processing across Petronas & Petron stations nationwide by executing daily end-to-end tasks.• Provide support for Linux Redhat, Netvault Backup, and Nagios (host monitoring).• Support applications in Production, Disaster Recovery, and UAT environments, collaborating with the Developer team for patch releases/bug fixes.• Demonstrate extensive knowledge of ISO8583 and business logic for implementing new functions in applications.• Collaborate with clients, vendors, ISP and Banks to resolve infrastructure issues and address new requirements.• Manage work resources and tasks among internal and external teams (application,database, and infrastructure).• Participate in DR drill exercises for technical output and verification.• Shadow Service Delivery Manager role in their absence to ensure continuous operational efficiencyMonitoring tool• Innovated the monitoring of multiple UPS at petrol stations in a single screen.• Developed a monitoring tool to track multiple UPS using SNMP, featuring a dashboard and alerting through ITSM, Email, and Telegram.• Solely manage the application, including maintenance, patch management, and onboarding new UPS for monitoring.Hardware Security Module (HSM)• Collaborate with clients and partners for onboarding new customers and key management• Provide delivery services for customers and collaborate with partners• Shadow Service Delivery Manager role in their absence to ensure continuous operational efficiencyInternal• Developed a simple application to monitor crucial routes with Telegram alerting via IoT and KVM Show less