Anne DiIulio

Experience

• 

  The Fruit Center / Farm & Flower market

  Jan 2014 - Jan 2018

  Cashier

  - Operating scanners, scales, cash registers, and other electronics.- Balancing the cash register and generating reports for credit and debit sales.- Processing refunds and exchanges, resolving complaints.- Greeting customers and assisting them with questions, recommendations, and reaching for items.- Maintaining suitable inventory levels, ordering stock, receiving deliveries, and noting discrepancies.- Performing any additional duties assigned by the store manager.

• 

  The Home Depot

  Jan 2018 - Jan 2020

  - Achieving the highest possible customer satisfaction levels while providing excellent service- Providing expert advice on interior design, such as color schemes and carpet patterns- Delivering professional installation services for all types of carpets, vinyls, ceramic tiles, laminates, and more- Maintaining an organized inventory for each type of material available in store

  • Flooring and Décor Specialist

    Jan 2018 - Jan 2020

  • Customer Service Sales Associate

    Jan 2018 - Jan 2018
• 

  Fidelity Investments

  Nov 2020 - now

  - Assisting customers with professionalism while following measurable business goals- Effectively using internal resources (e.g. computer systems, online resources, and business partner relationships) to arrive at the right solution for the client- Demonstrating excellent customer service skills with perseverance to resolve issues and process transactions accurately- Defining a problem clearly and raising concerns when necessary

  • FILI Annuity Specialist

    Dec 2022 - now

  • Financial Customer Associate

    Nov 2020 - Mar 2023