Experience

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  The tradesmen group inc.

  Sept 2014 - Jun 2017

  • Allocate project material across multiple projects in conjunction with project schedule • Communicate with Project Managers, Superintendents, Vendors and Subcontractors • Utilize Excel and SharePoint to monitor project progress • Analyze potential projects and provide recommendations to management • Edit, assemble and complete bid packages • Responsible for maintaining current relationships across multiple projects • Interview candidates in skilled trades for multiple project positions Show less

  • Assistant Project Manager

    Sept 2014 - Jun 2017

  • Construction Management Intern

    Sept 2014 - Dec 2014
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  Floqast

  May 2017 - Feb 2018

  Business development representative

  As a BDR at FloQast it was my responsibility to identify ideal prospects, begin initial outreach and conduct discovery/qualification conversations to determine if our solution would add value to their organization. Additional Responsibilities & Skills:• Work effectively and efficiently within multiple systems (SalesForce, OutReach, DataFox, ZoomInfo, LinkedIn Sales Navigator and Google Drive) while leading and teaching best practices to peers• Quickly learn and adapt to changes in processes and systems in a faced paced, tech startup environment• Create account opportunities utilizing cold calls, internet research, networking, and inbound leads• Conduct conversations with Chief Financial Officers, Chief Accounting Officers, Directors of Finance and Accounting, Controllers and Account Managers• Conduct introductory qualifying calls and schedule product demonstrations for Account Executives• Work closely with cross-functional teams including Account Executives, sales management, marketing, and product development Show less

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  Aware

  Mar 2018 - Aug 2023

  • Leveraged customer data by designing & implementing processes & best practices to help better manage our customers and ensure they are maximizing their value in their software purchase.• Manage the Digital Customer Success & Renewal teams to ensure Customer Success Managers and Renewal Managers had all the tools and processes to be successful.• Created & oversaw spreadsheets to track Customer Churn, MRR, NRR, Expansion %, NPS, and CSTAT.Helped Head of CS manage budget, headcount, software procurement, negotiation, and general team management. Show less

  • Director, Customer Success Operations & Digital Strategy

    Aug 2021 - Aug 2023

  • Account Executive

    May 2020 - Aug 2021

  • Inside Sales Representative

    Feb 2019 - May 2020

  • Sales Development, Team Lead

    Mar 2018 - Feb 2019
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  Self-employed

  Oct 2023 - Mar 2025

  Independent consultant
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  Meta

  Mar 2025 - now

  Client partner