Talk to sales Try for Free

Mark Hooper

Soldier

313 followers

Red Hill, Queensland, Australia

Connect with Mark Hooper to Send Message

Connect with Mark Hooper to Send Message

Timeline
About me
Operations Manager - State Manager - Team Leader - Safety - ICAM - Training and Assessment - Customer Service - Results Driven
Education
- University of Southern Queensland
  2012 - 2022
  Master of Business Administration - MBA Business Administration and Management, General
- University of Southern Queensland
  -
  Master's degree Business Administration and Management, General
Experience
- Australian Department of Defence
  Jul 2003 - Nov 2006
  Soldier
- LMH Holdings Pty Ltd
  Nov 2006 - Jul 2007
  Operations Manager
- Downer
  Jul 2007 - Dec 2015
  State Operations Manager
  Rebuilt the entire team, Improved efficiency (daily job completion, issue of work, workflow efficiency improvements – travel time and scheduling)
- BSA Limited.
  Dec 2015 - Jun 2022
  Managed the team that looked after HFC network for NBN - team of 30 employees including team leaders each one with 3 members (senior engineer and engineers/trainee and 1-2 contractors) - 20 contractors in total to deliver. Provide strategic leadership in directing activities of the HFC division by planning and scheduling project operations, determining methods for task completion, audit quality of work, addressing queries and monitoring workflow to ensure timely completion of activities Employed initially to manage QLD (16 managers, 15 staff and 100 contractors).
  - Operations Manager - QLD & VIC
    Jul 2019 - Jun 2022
  - State Operations Manager
    Dec 2015 - Jun 2019
Licenses & Certifications
- Certificate III Telecommunications
  Milcom
- Diploma Occupational Health and Safety
  Australian Safety & Learning Systems (ASLS)
  Apr 2012
- ICAM
  Safety Wise
  Feb 2012
- Certificate IV Training and Assessment
  Australian Safety & Learning Systems (ASLS)
  Jul 2012

Recommendations
...