Debbie Deaville

Experience

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  Colorado Christian University

  Dec 2005 - Apr 2010

  o Responsible for managing and hiring a staff of helpdesk employeeso Managing and organizing IT projects spanning over multiple departments in order to provide communication and smooth implementation for all parties involvedo Develop and implement a wide variety of IT solutions, including shared file system storage, email management, and remote campus location hardware set upo Responsible for purchasing and implementing a 3 year hardware rotationo Responsible for purchasing technology hardware and renewing software contracts including MS Campus Agreement Show less Created and managed documentation for IT self help websiteo Trained staff and faculty on MS Office 2003 and 2007,computer hardware orientation, and other specialized software trainingo Conducted in small group training on Classroom Technology setup and usageo Conducted one on one training for all new employeeso Designed classroom technology podiums including A/V, desktop computers and laptop connectionso Received the IT Employee of the Year Award for being an excellent team player and hard worker Show less o Troubleshoot and fixed 85% technical problems through phone calls, emails, and face to face interaction without ticket escalationo Experience with Windows XP, Vista, and Server 2003o Reset passwords, managed permissions and created user groups and accounts in Active Directoryo Supported classroom technology podiums including A/V, desktop computers and laptop connectionso Serviced and repaired HP, Xerox and Fujitsu Printerso Deploying and imaging (using Symantec Ghost) over 300 computers (Laptop/Desktop)to staff, faculty and labso Provided excellent customer service to all users by being a friendly and trust-worthy by always communicating and meeting deadlines Show less

  • Adjunct Faculty- Educational Technology

    Aug 2009 - Apr 2010

  • Manager of Technical Support

    Apr 2009 - Apr 2010

  • System Administrator- Trainer

    Jan 2008 - Apr 2009

  • Help Desk Service Specialist

    Dec 2005 - Dec 2008
• 

  Azusa Pacific University

  Apr 2010 - Sept 2015

  Agile implementation of business intelligence tools to the functional unit in the university. Designed and created ETL using Oracle Data Integrator(ODI), XML and GoogleScriptsManaging the project process from requirements gathering to training through implementation and delivery-full SDLCResponsible for budget and vendor relationships Provide support, training, business process improvement for functional unitsCreate visualization with TableauManage and maintain Tableau Server Show less

  • Assistant Director of Business Intelligence

    Jul 2015 - Sept 2015

  • Business Intelligence Project Manager

    Jun 2014 - Jun 2015

  • Systems Analyst for Academic Units

    May 2012 - Jun 2014

  • Course Technologist

    Sept 2011 - May 2012

  • Instructional Technology Support Coordinator

    Apr 2010 - Sept 2011
• 

  OpenSymmetry

  Sept 2015 - Aug 2016

  Software Implementation Consultant
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  City of Hope

  Aug 2016 - now

  • Executive Director of Data Delivery

    Aug 2024 - now

  • Director of Enterprise Business Intelligence

    May 2019 - now

  • Sr. Business Intelligence Analyst

    Feb 2017 - now

  • Business Intelligence Analyst

    Aug 2016 - Feb 2017