Deep Enrich
Saul Leonardo Barrera Contento
411 followers
Bogota, D.C., Capital District, Colombia
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About me
Ingeniero de sistemas - Developer Genesys Cloud | Genesys Pure Engage | ASP .Net Core | Rest API
Education
Fundación Universitaria San Mateo
2022 - 2024Ingeniería de sistemasFundacion Universitaria San Mateo
2020 - 2022Tecnologia en Desarrollo de SoftwareBeyond
2021 - 2021Using Genesys Customer Experience Insights 9Beyond
2021 - 2021Workforce Management 8.5 OperationFundación Universitaria San Mateo
2016 - 2019Técnico en sistemas y telecomunicacionesAspect
2018 - 2018Aspect Customer eXperience Platform OverviewAspect
2018 - 2018Aspect Customer eXperience Platform Developing.webp)
Servicio Nacional de Aprendizaje (SENA)
2020 - 2020Gerencia de proyectos y metodologías agiles bajo modelo SCRUM
Experience
Ventas y Servicios S.A.
Feb 2016 - Feb 2020Analista II Plataformas Contact Center
Jun 2018 - Feb 2020Analista Mesa de Servicio
Feb 2016 - Jun 2018
Nexa BPO
Mar 2020 - Apr 2022Gestor Senior de Infraestructura TI Especialidad Plataformas
Emtelco
Apr 2022 - Aug 2024Ingeniero programador de plataforma
GLOBAL HITSS
Aug 2024 - nowDesarrollador Genesys SeniorDesarrollador Genesys Cloud
Licenses & Certifications
- View certificate
DevOps
School369Jul 2023
- View certificate
Machine Learning Certified Associate
ITCertificateJul 2024 - View certificate
Big Data
Cognitive ClassMay 2024 Scrum Foundations
ITCertificateJul 2022
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