David Sanon

David Sanon

Field Technician

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location of David SanonNewark, New Jersey, United States

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  • Timeline

  • About me

    IT Technician I at Design Strategy

  • Education

    • Edison Job Corps Academy

      2014 - 2014
      CompTia A+ Certification Information Technology

      Activities and Societies: Trainee Residential Advisor, Detail Captian, Community Relations volunteer Avandced IT training Provided by Job Corps, Troubleshoot students & staff issues such as blue screen of death issues, virus removal, using recovery console, startup repair, Printer & Network Connectivity issues.Worked on Dell, Lenovo, HP, Mac, Gateway

    • Loring Job Corps

      2013 - 2014
      Cisco Computer Networking Information Technology

      Activities and Societies: Tutor, Community Relations Volunteer, Wing Leader, Student Mentor Cisco Based Networking Course focused on configuration of Modems, Routers, Access Points, Switches, Bridges, VOIP Phones, Toners, Punch in tools, Crimpers, Cat 5, software configuration using Hyper Terminal & Telnet as well as Troubleshooting Network Connectivity issues

  • Experience

    • Triwire

      Mar 2012 - Jan 2013
      Field Technician

      Responsible for providing good customer service, Tier 3 support Installing new service Drops for service pole to customer location, Install Cable lines neatly without creating tripping hazards inside or Amplifiers Configure Cable Boxes, Telephony Modems & Routers, Set up wireless security & Troubleshooting connectivity issues.

    • Loring Job Corps

      Jan 2013 - Feb 2014
      Trainee/Intern

      Hands on Cisco Networking Training, worked Routers, Access points, Switches, Bridges, VOIP Phones, Toners, Punch in tools, Crimpers, Cat 5, software configuration using hyper terminal & telnet worked on: Cisco IP Conference Station 7936 Conference VoIP phone, Cisco Catalyst 2950T-48-SI Switch, Cisco Catalyst 3560-24PS Switch, Cisco 1720 Router & Cisco 886VA Secure Router

    • Edison Job Corps Academy

      Feb 2014 - Apr 2015
      Trainee/Intern

      Hands on IT training, assist students & staff with IT issues such as fixing blue screen of death issues, virus removal, using recovery console, startup repair, Printer & Network Connectivity issues. Worked on Dell, Lenovo, HP, Mac, Gateway

    • Associated Data Processing Inc

      May 2015 - Oct 2015
      PC Technician

      Provide IT services to various divisions within The City of Trenton Ex. Mayor's office, Administration, Law, Fire Departments, Health and Human Services, Housing and Economic Development and more. Duties include Data Collections and generating reports using Microsoft Excel, Windows Migrations, working with Active Directory, Set up of computers installing Microsoft office, setting up Outlook, Anti-Virus, and applications according to Department needs as well as hardware and software repair.

    • 24-7 Intouch

      Dec 2015 - Feb 2016
      Customer Service Representative 1

      Customer service representative 1 for Netflix Inc. Responsible technical support for Netflix involved issues such as connectivity to the site/app account issues and payments.

    • Design Strategy

      May 2016 - now
      IT Technician I

      o Hardware replacements printers, PCs, and laptops. o Break/fix duties requiring troubleshooting of hardware with desktops and laptops. o Moves requiring physical disconnects and reconnects of workstations in a timely and organized manner. o multiple monitor setups (anywhere from 2 - 8 monitors). o Configuring monitor setups using Video Card software. o Connecting workstations to printers. o Work with Windows 7 & MS Office Suite. o Troubleshooting connectivity issues

  • Licenses & Certifications

    • CompTIA A+

      CompTIA
      Aug 2014
    • National Career Readiness Certificate

      ACT
      Aug 2014
    • Hippa

      Hippa Compliance Associates
      Nov 2013
    • OSHA 10 Hour

      OSHA 10 Hour Training
      Jun 2013
    • Advanced Civil Blueprint Reading

      WOMEN Unlimited, Inc., The Women's Organization for Mentoring, Education and Networking
      Nov 2013
  • Volunteer Experience

    • Data Collector

      Issued by American Red Cross on Oct 2013
      American Red CrossAssociated with David Sanon