
Ana Ananthan
Guest Relations Officer

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About me
Hotelier
Education

University of Cambridge
-Cambridge ESOL Entry Level Certificate in ESOL International English Language and Literature, General Pass in the KET
ACCA
2016 - 2016Completed Knowledge level Accounting and Business/Management Pass
Uva Wellassa University of Sri Lanka
2017 - 2021Bachelor of Business Management (spl in Hospitality Tourism and Events Management ) Hospitality Administration/Management Second UpperActivities and Societies: Glamouro, Secretary of Malaithendral
Experience

Amaranthe Bay Resort and Spa
Jan 2021 - Jun 2021Guest Relations Officer
Cinnamon Hotels & Resorts
Nov 2021 - Aug 2022Lifestylist
Feb 2022 - Aug 2022Human Resources Coordinator
Nov 2021 - Feb 2022

Trinco Blu by Cinnamon
Feb 2022 - Aug 2022Lifestylist
Pullman Doha West Bay
Sept 2022 - Jul 2023Executive lounge Welcomer
The Plaza Doha, LXR Hotels & Resorts
Sept 2023 - Oct 2023Hostess (Task Force)
Waldorf Astoria Doha West Bay
Dec 2023 - nowPre-Opening Muru Hostess by Chef Mauro Colagerco
Aug 2023 - nowActing Spa Receptionist
Dec 2023 - Jan 2024
Licenses & Certifications
- View certificate

Creating Positive Conversations with Challenging Customers
LinkedInDec 2023 - View certificate

Customer Service: Handling Abusive Customers
LinkedInDec 2023 - View certificate

Tips for Writing Business Emails
LinkedInDec 2023 - View certificate

Excel Essential Training (Microsoft 365)
LinkedInDec 2023
Languages
- enEnglish
- siSinhala
- taTamil
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