Emma-Leigh Smith

Experience

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  Waitrose

  May 2010 - Mar 2014

  Customer Service Supervisor
• 

  Thomas Cook Group

  Apr 2014 - Mar 2016

  Cabin Crew
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  Bmi regional

  Apr 2016 - Sept 2016

  Senior Cabin Crew Member
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  Waitrose

  Sept 2016 - Feb 2017

  Assistant Section Manager

  Hospitality Assistant Section Manager

• 

  MAC Cosmetics

  Feb 2017 - Apr 2017

  Retail Artist
• 

  BEG Limited

  May 2017 - Jun 2017

  Receptionist
• 

  Gravitas Recruitment Group (UK) Ltd

  Jul 2017 - Apr 2021

  • Senior Business Support Co-ordinator

    Jun 2020 - Apr 2021

  • Business Support Coordinator

    Apr 2019 - Jun 2020

  • Business Support Administrator

    Jul 2017 - Apr 2019
• 

  Tempo

  May 2021 - Dec 2023

  Tempo is an end-to-end hiring platform connecting tens of thousands of people to temp and perm non-technical roles with the fastest growing, most innovative companies in the world.In my senior role here at Tempo I autonomously manage the compliance and administration side of the candidate experience team. Key skills I use daily in my role are; project management, process improvement, reporting and customer support. I collaborate with other teams such as product and marketing to be the voice of the candidate, constantly striving to improve their experience on our platform. I also thoroughly enjoy public speaking and have led webinars and presentations confidently. My biggest achievement in this role is implementing the Live Chat function for candidates that I manage independently as well as building a knowledge base for our candidates. Show less

  • Senior Candidate Experience Executive

    Jul 2022 - Dec 2023

  • Candidate Experience Executive

    May 2021 - Jul 2022
• 

  Ben

  Dec 2023 - Mar 2024

  People & Office Coordinator
• 

  Red Kite

  Apr 2024 - now

  • Operations Manager

    Apr 2025 - now

  • Guest Experience Lead

    Apr 2024 - Apr 2025