Steph Keay

Steph Keay

Followers of Steph Keay318 followers
location of Steph KeayPalo Alto, California, United States

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  • Timeline

  • About me

    Technical Writer at CBCO

  • Education

    • Strathcona-Tweedsmuir School

      2005 - 2008

      Activities and Societies: New Student Orientation Leader, Round Square Global Initiative Club, Peer Support Student Tutoring Services

    • University of Calgary

      2008 - 2013
      Bachelor of Commerce (BCom) Marketing

      Activities and Societies: VP Events (U of C Ski Club), Director Internal & Non-Profit (Alliances in Marketing Club)

  • Experience

    • University of Calgary

      Apr 2012 - Jun 2013

      Organized various annual events (500-1200 attendees/event) and skiing and snowboarding trips (50-200 attendees/trip) for university students and club members.Maintained ongoing relationships with external sponsors and local businesses, including Jagermeister, Big Rock Beer, Somewon Collective, Ski Cellar, and other gear and venue sponsors.Marketed the club, memberships, and events through social media (including paid Facebook advertising), the development and distribution of print materials, and on-campus promotional events and activities.Developed a new and improved website to increase exposure and better represent the club’s brand image and its offerings. Show less

      • Vice President of Events

        Sept 2010 - Jun 2013
      • Director Internal & Non-Profit

        Apr 2012 - Apr 2013
    • Day 8 Experiences

      Jun 2013 - Aug 2013
      Assistant Island Manager

      Organized and implemented all events for $2.5M London-based sailing charter with 250-1000 weekly guests per 8-week season on the Croatian island of Hvar (in addition to surrounding islands Palmizana and Stipanska), including transportation logistics, scheduling and accommodating booked talent, event set-up and tear-down, bookkeeping and expense reporting.Promoted to Assistant Island Manager, expanding responsibilities to overseeing a rotating six-person events crew, new intern orientation and training, employee scheduling and living arrangement rotations, as well as decision-making for all Croatia sailing routes regarding sailing and docking (e.g. weather hazards, last-minute schedule changes, etc.). Show less

    • Fort George Croatia

      Aug 2013 - Sept 2013
      Assistant Project Manager

      Joined the Fort George management team in Vis, Croatia, to implement a 200-year anniversary celebration for media guests from NY Times, Conde Nast, Lonely Planet, and Huffington Post.Liaised with local businesses, agencies, and the parent company’s London-based headquarters to schedule event activities and arrange guest accommodations and transportation logistics.

    • OMG | Online Marketing Gurus

      Jun 2014 - Apr 2017
      Print & Digital Content Strategist

      Managed social media strategy and postings for a variety of clients (both individuals and businesses), including scheduling and reporting using Hootsuite and Sprout Social software.Expanded responsibilities to SEO and SEM account management, including writing content for keyword-optimized blog posts and full websites, as well as copy for Facebook/Instagram sponsored posts, Google AdWords, and remarketing ads.Monitored KPIs and performance using weekly/monthly reporting (both internally and externally) using CallRail phone tracking software, online analytics platforms (i.e. Google Analytics and Facebook Ads Manager), MS Excel/Google Sheets, and Raven Reporting software.Additional experience with interim roles in copywriting (both print and digital), account management, client onboarding, creative direction, graphic and web design. Show less

    • CBCO

      Jun 2017 - now
      Technical Writer

      Preparing high quality materials for clients from diverse professional backgrounds, including but not limited to the fields of technology, education, politics, non-profit, and entertainmentPlanning, researching, writing, and organizing client content into print and digital materials, including but not limited to press releases, presentation slides, educational handouts, grant proposals, FAQs, programs/brochures, and annual reportsStudying clients’ product and service offerings by conducting research through websites, on-site visits and observations, and discussions with key executivesWriting and revising supporting content for clients’ products and services, and editing and reorganizing existing material prepared by clientsCreating and incorporating graphs, illustrations, and photographs to increase understanding of the material for client customers, partners, and target audiences/end usersManaging the consistency of content across clients’ departments (e.g. marketing, customer relations), and reviewing/formatting copy to standardize content across different types of media (e.g. websites, pamphlets, advertisements, etc.)Preparing marketing and PR materials for print, radio, television, and digital publications.Facilitating workflow and communication with multiple accounts to ensure deadlines are met from inception to broadcast, placement, or implementation.Cultivating ongoing relationships with print, television, radio, and online media advertising avenues. Show less

  • Licenses & Certifications

    • AdWords Certified Professional

      Google
      Nov 2014
  • Volunteer Experience

    • Senior Project Manager

      Issued by Buster's Vision Nonprofit, Inc. on May 2017
      Buster's Vision Nonprofit, Inc.Associated with Steph Keay
    • Graphic Designer

      Issued by Silicon Valley Pet Project on Jun 2017
      Silicon Valley Pet ProjectAssociated with Steph Keay