Andre Chin

Experience

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  EGUARDIAN

  Jan 2014 - Jan 2015

  System Engineer

  - Responsible for the planning and engineering of an organization's systems infrastructure.- Actively respond to incident and request.- Introduce and integrate network and security technologies into existing data centre environment. - Troubleshoot any reported problems.- Implementing, configuring, updating and maintaining software/hardware.- Design configuration and administration in support of on-going projects, moves and changes.- Monitors the performance of systems.

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  Ai Solutions

  Jan 2016 - Jan 2016

  System Engineer

  - IT Security products implementation.- Integrate security technologies into enterprise environment.- Configuring, updating and maintaining software/hardware.

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  Excer Global Sdn Bhd

  Nov 2016 - now

  -Manage, supervise, support, and coach Team Members.-Understanding customer feedback to identify gaps in communication as well as providing resolutions.-Accountable to internal stakeholders and external representative, for the value delivery of services covering Project end to end process.-Responsible for the daily management of a team of employees to include rewards and recognition, coaching, counseling, and problem problem-solving management.-Responsible for the scoping and delivery of our end-to-end service offering in the context of concrete opportunities, across the different service domains, together with our internal Professional Services teams and Solution Partners. Tunjukkan kurang -Responsible for a variety of roles from Pre-Sales to Post-Sales including products presentation, technical implementation, application/business rules configuration, training and documentation as a sole contributor or part of a larger team of the proposed solution.-Manage customer requirements through a proven, structured methodology where the solution will be deployed, knowledge transferred, best practices adhered to and go-live completed.-Experience in translating the client’s requirements into specific systems, applications or process designs for very large complex IT solutions and integrating architecture.-Act as the solution delivery project manager to ensure the project is completed according to agreed objectives, project plan, scope, budgeted effort and committed time frame. Tunjukkan kurang

  • Service Delivery Team Lead

    Jul 2022 - now

  • Technical Consultant

    Nov 2016 - Jul 2022