Esha Agarwal

Esha Agarwal

Internship

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location of Esha AgarwalBangkok, Bangkok City, Thailand

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  • Timeline

  • About me

    Operations Program Manager | Operations and Supply Chain | MBA in Strategy and Innovation

  • Education

    • PEC University of Technology

      2010 - 2014
      Bachelor of Engineering (BEng) Civil Engineering
    • Wynberg Allen

      1997 - 2007
    • Nanyang Business School

      2018 - 2019
      Master of Business Administration - MBA Strategy and Innovation
  • Experience

    • Indian Institute of Technology, Delhi

      Jan 2013 - May 2013
      Internship
    • Grail Research

      Jul 2014 - May 2018

      Worked for the finance department of a major technology company and helped them with vendor management and evaluation. Key roles and responsibilities include:- Project Management: Leading projects independently (including client engagement, designing project approach, and resource planning)- Team Management: Managing a team of 8-9 analysts/associates with strong focus on high quality and productivity; providing inputs in the evaluation cycles and mentoring individuals for overall professional development- Strategic Initiatives and Process Improvements: Identifying inefficiencies in current processes and providing actionable recommendations and/or innovative solutions to business problems- Business Growth: Optimizing resources and finances at firm level; finding leads to generate more business opportunities with-in the project and preparing a sales pitch/proposal such opportunities Show less Managed a team to create a framework, benchmarking innovative IoT services (~50 solutions), to help a global technology client formulate go-to market strategy and identify new innovative solutions.Also, worked with the financial operations department of a leading multi-national technology firm. Roles and responsibilities included:- Independent module management: Understanding objectives, creating and maintaining client expectations, and providing quality solutions for client questions- Spearheading planning, execution and management: Taking complete ownership of the project, and developing work-plans for the entire team, and ensuring standardization and quality of all outputs- Process standardization and optimization: Leading new project initiatives and driving process improvements to provide value addition to the client – in terms of automation or even elimination of certain redundant processes- Thought partnership: Providing analytical leverage in key processes such as budgeting, forecasting, variance analysis, and periodic metrics reporting and generating actionable insights to facilitate contract-negotiations- Knowledge management: Training new team members and managing knowledge transitions on long-term engagements to ensure smooth work flow from a business continuity perspective- Performance evaluation and professional development: Providing inputs on various aspects of analyst performance evaluation cycle for the professional review, growth and development of the individual in the organization Show less Conducted primary and secondary research for clients across industries to generate strategic initiatives and analysis. Some projects included- Competitor analysis: Conducted industry analysis for a telecom client by collating and analysing, over 25, financial and operational KPIs of its competitors. Also identified key trends and other potential revenue streams for the client- Market assessment: Assisted a telecom client in preventing the entry of a fourth telco in a relatively underdeveloped market by assessing the potential downsides of an overcrowded market Show less

      • Project Lead

        Jan 2018 - May 2018
      • Associate Project Lead

        Jan 2016 - Dec 2017
      • Analyst

        Jul 2014 - Dec 2015
    • SmartClean Technologies Pte Ltd

      Nov 2018 - Feb 2019
      Operations and Project Management Intern

      • Designed and implemented business strategies, plans and procedures to help with expansion activities via investments and corporate alliances• Coordinated and liaised with clients, consultants, and sub-contractors to foster customer and vendor partnerships

    • Hi Inc.

      Mar 2019 - May 2019
      Account Management and Operations Intern
    • Nike

      Jun 2019 - Nov 2019
      Supply Chain Innovation Intern

      • Working across teams to assess the Returns Process for the SEA+I region and identify opportunities for process improvement through the implementation of workflow solutions and standardization• Coordinating with senior stakeholders to pilot a Portfolio Management System to improve visibility, collaboration, and communication on different initiatives across functions and geographies

    • Nike

      Jan 2020 - Dec 2021
      Portfolio Manager
    • Nike

      May 2023 - now
      • Operations Program Manager

        Jan 2023 - now
      • Performance Manager (6 month stretch)

        May 2023 - Oct 2023
  • Licenses & Certifications

    • Prosci® Certified Change Practitioner - Delivered by CMC Partnership Global

      Prosci
      May 2022
      View certificate certificate