Chris Hickmott

Experience

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  United States Air Force

  Jul 2006 - Aug 2010

  Avionics Technician

  • Project Manager of a $1.4M upgrade on 35 F-16 avionic systems optimizing pilot data information • Maintained SECRET security clearance• Diagnostic troubleshooting with Lockheed Engineers • Discovered the solution to unknown HUD aircraft discrepancy 1st in US Air Force history• Ability to adapt to relocation every 2 years

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  Michigan Air National Guard

  Aug 2010 - Aug 2012

  Cyber Security Technician

  • Daily analysis and optimization of classified servers• Configured systems and servers for the cyber security division on a state of the art $26M secure facility• Inspection and verification of classified vault items

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  Sleep Doctor Mattress

  Jan 2012 - Mar 2016

  Store Manager

  • Project Manager on a corporate business card/thank you card development; Thank you cards increased referrals rate and customer satisfaction by 15% • Top 15% for the company, over $600k in Tempur-pedic sales first year• Corporate average for Tempur-pedic sales is 30%; Personal average is currently 43% a 13% increase• Add-on sales hitting $78k first year exceeding corporate average by 5%• Top 19% in pillow sales; Corporate average is 3% of total sales, currently 8%

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  Natures Breeze Mattress

  Mar 2016 - Jun 2017

  National Sales Representative / Marketing Consultant

  • Worked in a territory that stretched between Colorado, Arizona, Maine, and Florida• Attended buyer meetings with multiple manufacturers for the company selecting new products• Aided in re-branding all marketing material, web design, and maintenance, social media campaigns, and point of purchase displays• Aided in building the sales team for the new startup, and training• By adding 3 new sales crews, we were able to transform a company that did a total $1 million in sales in 2016, and aided in organizational growth to $1.4 million in sales in Q1 of 2017 Show less

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  Summit Technology LLC

  Jul 2017 - Jul 2018

  Inside Sales Manager

  • Actively maintaining all client relationships, inbound sales requests, e-commerce site management, and events for Wasatch Group’s 200+ corporate entities as well as engaging in the acquisition of net new customers for the organization• Maintaining active relationships with channel representatives from Summit partnerships, designing events that were mutually beneficial, and all post-event follow-up campaignsMarketing, Design, and Branding• Aided our Project Manager in the full corporate rebranding of Summit Technology to include; corporate and product logo designs, website design and maintenance, creation of marketing collateral, as well as creative design work in creation of the eCommerce platform• Creation of marketing strategies for targeting customers new commercial sites• Weekly attendance of Audi Executive Club with clients attending Real Salt Lake Soccer games at Rio Tinto Stadium, with the goal of gaining new accounts, and providing consultation regarding current accountsEvent Planning• Designed marketing events and collateral for Audi Executive Club members partnering with Jive Communications to identify new leads for VoIP phone implementation• Setup and worked Summit Technology booths at multiple events around the greater Salt Lake City area conveying Summit’s full product catalog for lead generation and acquiring net new customers Show less

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  Paramount Home Improvements

  Sept 2018 - Jul 2020

  Branch Manager

   Actively maintaining client relationships, all inbound sales requests, and lead generation for a home renovation company specializing home construction  Project inspection and estimation for client windows, gutters, siding, roofing, and additions throughout Michigan and Northeast Indiana

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  Metro Toyota

  Jul 2020 - Oct 2023

  Assistant Service Manager

  • $1.13M written service exceeding sales quota by 22% over previous year• Daily average of 20 net new repair orders, maintaining effective labor rates, and daily client engagement surveys• Maintaining weekly sales goals based on dollars per repair order, CXi Scores, and sales volume while focusing on national and local product promotions

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  Mercedes-Benz USA

  Jul 2024 - now

  Service Advisor