Dustin Stroud

Experience

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  US Army

  Mar 2009 - Jul 2014

  - Served as Subject Matter Expert (SME) for a section of 15 technicians in matters of GRE Multipoint Tunneling, OSPF routing protocol, Cisco Unified Call Manager (CUCM), Call Manager Express (CME), DHCP servers, SNMPc software, and other general networking protocols and troubleshooting techniques.- Installed and managed large-scale IP networks with over 500 users in several different countries, including Japan (Awarded Army Achievement Medal) and Thailand (Awarded Certificate of Achievement), with an extremely high availability.- Instructed 2 week course of 30 technicians on several networking protocols including EIGRP, OSPF, BGP, Static Routing, GRE Tunneling, IPSec, IPv4, IPv6, TCP/IP, DNS, TCP, UDP, ICMP, HDLC, PPP, VoIP, MD5 Encryption, FTP, TFTP, Telnet, and SSH.- Managed a large-scale network with satellite communications that had a value in excess of 1 million dollars. Show less - Managed Active Directory for over 200 users and 200 computers, including creating new group policies, and creating new DHCP pools. - Utilized and organized Remedy Trouble Ticket software, processing approximately 20-30 tickets per day.- Managed inside and outside planning of 4 buildings, each with 30-40 end users.- Diagnosed Tier 1-2 problems and produced efficient resolution plans.- Maintained relationship with customers during lengthy resolution plans, in order to ensure costumer satisfaction.- Commended for excellence of duty. (ARCOM) Show less

  • Network Systems Administrator

    Jan 2011 - Jul 2014

  • Help Desk Technician

    Mar 2009 - Jan 2011
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  Henry County Medical Center

  Sept 2014 - Feb 2018

  Worked independently to stand up several new branch sites, configuring ASA’s, ISR’s, switches, wireless access points, DFS servers, read-only domain controllers, etc.Planned, coordinated, and implemented various solutions and migrations inside production data center, including a migration from EMC VNX to EMC Unity, implementing redundancy through HSRP, implementing WAN failover through IP SLAs, server operating system migrations (including domain controllers), VLAN migrations, and Cisco IOS upgrades.Maintained network documentation for entire medical center, including all branch locations. Documentation included accurate diagrams, regular backups, and change management requests.Worked closely with other departments and administrative team to determine requirements for projects, and advised administration in acquisitions as well as worked with vendors to ensure lowest total cost of ownership to the medical center. Show less Provided Tier 1 support for Windows environment of over 800 end devices (approximately 30% virtual), 120 servers (approximately 80% virtual), 40 switches, and 1,000 users.Assisted in installation and review of configuration/documentation for several new switch deployments, ensuring proper implementation while minimizing loss in uptime for clients.Software supported/utilized included SharePoint, VMware, Microsoft System Center, Exchange 2010, RADIUS, and others.Managed layer 2 access to over 40 switches and 100 wireless access points via switchport control, switchport audits, and switchport security.Started and led several projects, most of which included working collectively to restructure and “clean up” various services, such as Active Directory, Exchange, Solarwinds, etc, and ensure their proper maintenance. Show less

  • Network Administrator

    Sept 2016 - Feb 2018

  • Information Technology Technician

    Sept 2014 - Sept 2016
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  Data Blue, LLC

  Feb 2018 - Jan 2020

  Implementation Engineer
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  AHEAD

  Jan 2020 - now

  Senior Technical Consultant