Om Prakash

Experience

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  IYogi

  Jan 2014 - now

  SEM Executive
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  IBM

  Jan 2019 - now

  Working in Command Centre, monitoring Servers, Services and Application of Airtel (India).Hands on experience with tools like Maxit (Ticketing Tools) , Maximo (Ticketing Tools),ITM (Server Monitoring).Responsible for acknowledge alerts.Responsible for Raise Ticket.Responsible for assign classification in TicketResponsible for assign ticket to right resolver group. .Responsible for assign right severity in incidents.Escalating the issue as necessary per Noc Governance process.Observed Noc Escalation matrix sheet and Computer SOP (Standard Operation processor) Sheet to find out proper resolution team and to giving right Severity for Particular Issue.Responsible for taking care of Handover sheet.Overall responsibility for the resolution of all incidents till closure. Show less

  • NOC engineer

    Dec 2016 - now

  • Noc Engineer

    Dec 2016 - May 2024

  • MIM

    Jan 2019 - Feb 2019
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  IYogi

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  1. Responsible for managing multiple PPC advertising campaigns, which run on platforms including (Google, Bing and Advertise etc...)2. Managing multiple Ads including (Search, Display, Engagement, Dynamic and Gmail)3. Generating maximum leads/conversions within the designated budget.4. Improve Quality Score & lower CPC for all the projects.5. Optimizing & Planning PPC strategy.6. Creating PPC Campaigns on Google Ad Words and Bing Ad Center.7. Creating Gmail Ads, Light box Ads and PLA Ads.8. Perform keyword research and write effective PPC ads to match client goals.9. Data analysis & Deliver Daily / weekly & monthly reporting. Show less

  • SEM Executive

    Jan 2014 - now

  • SEM Executive

    -
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  Pine Labs

  Feb 2019 - now

  Technical Support Engineer

  Experience in Card and Payment Domain .Expertise in EMV,ISO 8583,POS Testing,EMV Certification (VISA/Master/Rupay,JCB,UnionPAY/AMEX),UL Collis Tool,SAVVI-FIME Tool and Smartspy Analyzer.Domain expertise entails EMV certification,UPI,Point of sale and ISO 8583.