Owen Boyce

Experience

• 

  American Express Business Travel

  Jan 2002 - Jan 2006

  Senior Consultant
• 

  Carlson Wagonlit Travel

  Jan 2008 - Jul 2010

  TTS Manager

  • Highly motivated team manager who encourages staff to reach their full potential whilst fulfilling their job requirements.• In conjunction with the Account Manager(s) provide support and input into Quarterly Client Reviews. • Consistently provide and maintain a high level of service, accurate documentation to both internal and external clients.• Implement and support management with new process opportunities and customer service improvements.• Implement and monitor the adherence to company policy, procedures, standards, and client travel policies. Show less

• 

  Europcar Asia pacific

  Aug 2010 - Jul 2011

  Sales Manager

  • Managed and progressed a strong pipeline of key new business prospects.• Ensured all visits, account details are entered into CRM tool and all prospects are logged as leads and updated correctly.• Participate in trade shows and conferences as required to boost Europcar’s profit in the state.• Submit sales budgets and targets as and when required

• 

  Insight Vacations

  Jul 2011 - Nov 2021

  State Sales Manager

  • Managed and nurtured relationships with key accounts within my territory.• Responsible for YOY growth of Insight Vacations in my region and achieve yearly targets.• Conduct training sessions to the trade and presentations to B2B and B2C basis remotely or face to face.• Participate in trade shows and conferences as required.• Utilizing CRM tool, Salesforce to monitor and analyze sales activity and identify opportunities to address problems.• Generated sales by executing complete sales cycle process and tracking activity through CRM tool.• Provide market intelligence and trends within the industry along with recommendations.• Partnered with marketing team to align sales strategy with brand messaging across all communication channels.• Exceed sales goals aligning sales strategies and business plans with market trends. Show less

• 

  Australian Carers

  May 2021 - now

  Support Worker