Ashwath Ram Krishnan

Experience

• 

  Maxgen Technologies

  Jun 2019 - Dec 2019

  Intern
• 

  Infosys

  Dec 2019 - Jun 2021

  • Optimized support ticket processes to improve efficiency and reduce resolution time.• Successfully resolved issues within SLA timelines.• Improved first-call resolution rates through effective troubleshooting and problem-solving techniques. • Underwent comprehensive training in Python, SQL, Database Management Systems, Node.js, React, and Angular. • Gained hands-on experience in software development methodologies and best practices.

  • System Engineer

    Sept 2020 - Jun 2021

  • System Engineer Trainee

    Dec 2019 - Sept 2020
• 

  Country Holidays Inn & Suites Pvt Ltd

  Nov 2021 - Nov 2021

  Social Media Marketing Intern

  • Supported marketing initiatives by creating engaging content for social media platforms.• Contributed to the development of marketing campaigns and materials.

• 

  TalentServe

  Feb 2022 - Mar 2022

  Marketing Intern

  • Developed and executed targeted outreach strategies.• Contributed to content creation on LinkedIn, focusing on education and company services.• Generated leads and nurtured relationships with prospects.

• 

  Terracon Ecotech Pvt. Ltd.

  Apr 2022 - May 2022

  Marketing Intern

  • Conducted in-depth market research to identify opportunities in nature-based solutions.• Developed and evaluated multiple strategic initiatives to address environmental challenges.• Selected a high-impact nature-based solution aligned with the company's vision.• Developed a comprehensive implementation plan outlining timelines, milestones, and potential challenges.

• 

  Elyxr AI

  Apr 2023 - now

  Associate Product Manager

  • Defining product strategy and managing product roadmaps• Collaborating with stakeholders to understand business needs and translate them into product requirements. • Aligning product roadmap with business objectives and user needs. • Driving product adoption and ensuring Customer satisfaction.