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Claudia Tapia

Claudia Tapia

IS&T Communication Specialist

Followers of Claudia Tapia270 followers
location of Claudia TapiaSanta Ana, California, United States

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  • Timeline

  • About me

    Social Media and Communication Professional

  • Education

    • Chapman University

      -
      Minor Spanish Language and Literature

    • Chapman University

      2017 - 2020
      Bachelor of Arts - BA Strategic and Corporate Communication

    • Chapman University

      2017 - 2020
      Minor Latinx and Latin American Studies

    • Mater Dei High School

      2012 - 2016

      Activities and Societies: California Scholarship Federation, National Honor Society, ASB Senator

  • Experience

    • Chapman University

      Sept 2018 - Dec 2019
      IS&T Communication Specialist

      -Drafted and edited 15+ blog posts to be featured on the IS&T website as well as social media outlets-Designed summer newsletter displaying department projects completed-Redesigned User Experience for the IS&T website -Helped Operation and Client Services team organize and host events with 50+ guests

    • Civic Center Law

      Oct 2020 - Mar 2021
      Legal Assistant

      - Greeted clients and visitors upon arrival- Answered and transferred phone calls for 40+ lines, scheduled appointments and managed calendars for 5 criminal defense lawyers- Handled incoming and outgoing mail, maintained a tidy and organized reception area-Kept offices supplies stocked for maximum efficiency, assisted with administrative tasks as needed such as filing and data entry- Followed office procedures and protocols, - Updated and maintained client records, - Coordinated with other staff members for smooth office operations Show less

    • Multiservicios Santa Ana

      Jan 2022 - Mar 2024
      Sales, Marketing, and Events Manager

      -Created internet presence for start up money transfer business that resulted 700+ money transfers per month-Implemented contests to encourage client loyalty in the form of raffles-Held in person events at conferences to increase brand awareness to the City of Santa Ana-Handed out flyers that doubled as a coupon to encourage clients to use our services

    • Spokin

      Sept 2023 - Apr 2024
      Social Media and Content Creation

      - Wordpress- Website Development- Theme customization- Plugin development - Website Optimization- Influencer partnerships - scouting influencers who manage food allergies to increase engagement

    • City of Santa Ana

      Mar 2024 - now
      Administrative Aide | Media + Community Engagement

      - Managing a diverse range of marketing and communication projects to enhance community engagement. - Capturing and producing photos and videos for city events and center programming, including filming and editing. - Updating and maintaining the department’s website, ensuring timely and accurate information. - Reviewing social media requests to ensure accurate information and to remain consistent with branding - Planning and scheduling social media content. - Monitoring and responding to inquiries across all social media platforms, ensuring prompt and professional communication. - Collaborating on the editing of the department’s tri-annual CULTURA magazine. Show less

    • Chido Marketing LLC

      Feb 2025 - now
      Social Media Coordinator

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Claudia Tapia
      Employee of the Month Demi Perez May 2025 "Claudia has successfully coordinated promotional campaigns for all Recreation sections, in addition to the CULTURA magazine, resulting in a significant increase in community mailed subscriptions and online engagement. Through thoughtful content creation, timely updates, and vibrant storytelling, she has strengthened our online presence and helped build a stronger connection between the City and our community. In the office, Claudia is a go-to resource--dependable, flexible, and always… Show more "Claudia has successfully coordinated promotional campaigns for all Recreation sections, in addition to the CULTURA magazine, resulting in a significant increase in community mailed subscriptions and online engagement. Through thoughtful content creation, timely updates, and vibrant storytelling, she has strengthened our online presence and helped build a stronger connection between the City and our community. In the office, Claudia is a go-to resource--dependable, flexible, and always willing to help with a positive attitude. Whether juggling scheduling, managing communications, or jumping in to support a last-minute request, she handles each task with optimism and grace. Claudia's ability to combine administrative duties with digital outreach makes her an invaluable asset to our team. Since her start, Claudia has show an incredible amount of growth and we are excited to see her develop in her role." Show less