
Korpong S.
PMS Support Specialist

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About me
Product Engineer at Tech Mahindra
Education

Rajamangala University of Technology Krungthep
2008 - 2012Bachelor's degree Computer Technology/Computer Systems TechnologyActivities and Societies: Training Android application for Robotic

King Mongkut's University of Technology Thonburi
2019 - 2021Master's degree Computer Software Engineering 3.5x
Experience

Genex-Solutions
Jun 2012 - Apr 2013PMS Support Specialist• Implemented and training PMS(Property Management Software) product to customer• Created UAT to prove a quality of PMS product before deployment on Test and Production• Coordinate vendor for new custom requirement of PMS product if customer require• Prepared the document and solutions to present a PMS product with customer• Collaboration customer to design and recommend a feasibility solution on PMS product• Gathering requirement to custom PMS product with customer• Designed and created report for customer by using Crystal report program• Support customer issue related on PMS product Show less

Signmaterial Supply Co.,Ltd.
May 2013 - Aug 2015System Administrator• Monitoring and maintaining computer systems and networks • Configured server base on window server 2003R2 which includes DNS, Active Directory, Mail Server, File Server, FTP Server• Installing and configuring computer hardware, software, systems, networks, printers and scanners • Repairing and replacing equipment as necessary• Setting up accounts and email for new users• Designed and developed company’s website using html• Support and maintenance HRM software for client• Coordinate with Vendor team for solving the problem if necessary• Maintenance and support client’s issue about 40-50 units• Backup all data of account/HR software into file server• Test and evaluate new technology• Prepared essential IT document for system and network architectures Show less

Netcloud Computing System Co.,Ltd.
Sept 2015 - Dec 2015Product Sales Engineer• Demonstrated features or benefits of products to suggest best solution for customer• Visit customer to update new technology and our product of company• Introductions and compare product such as Cisco,HP,Dell,Fortigate,Sangfor,Juniper and so on to customer for considering their solution• Coordinate other related information with Network Team and customer to implement and design network for new project• Negotiate with customer to offer for sale product till end of sale in finally Show less

Suvitech Co. Ltd.
Jan 2016 - Apr 2018Senior Network System Engineer• Set up middle-services (Apache, Tomcat, JBoss, Mysql-Replication, etc.) on RHEL as require by Development teams• Set up Test and Production environment includes system/network to support application• Designing and simulation system/network architecture to prove-of-concept that it can work compatible with applications in development phase• Completed advise or proof-of-concept of system/network solutions to MVNO’s customer• Configured and implemented Cisco, HP, Fortigate firewalls for new project as required• Develop strategies and tools to assist production support develop teams, including writing technical specifications• Maintenance System/Network for existing platform with under SLA agreement contract• Identified issues and implemented appropriate system/network solutions to deliver effective remediation• Troubleshooting issues with hardware, software, applications and network • Maintained hardware and software for networks and assisted in installation and upgrade of servers• Determine VPN and security policies between MVNE platform and MVNO site• Prepared a storage to the system with SAN storage• Conferred with vendors to obtain replacement hardware or software • Write and execute shell script for proactive task on Production• Communicate and coordinate with customer to provide a feasibility of system/network solutions• Analyze and problem to find RTC and work around or permanent solution to solve it• Participated in decision point to approve plan work which might be effects system/network on production with Operation Team• Advise management on technology trends and future developments as relates to the technical field Show less

Dtac
May 2018 - Oct 2020DevOps Engineer• Develop and support web applications following business’s requirement• Create and maintain fully automated CI/CD pipelines for code deployment using Bitbucket and Docker to reduce human error and speed up production process• Test and verify request/response for new or enhancement APIs • Implement and maintenance services running on GCP or AWS• Participated with Scrum team focus on deliver maximum business value from beginning early in the project and continuing throughout which there is one goal to accomplish• Responsible for developing and operate with Scrum team members in deployment & maintenance phase• Designed a technical solution with Vendor for new or existing project• Verification and validation services after deployment or MA• Support and fix services issue for both of operation and development tasks• Performed preventive maintenance task to ensure stability of services that align in SLA Show less

Tech Mahindra
Nov 2020 - nowProduct Design EngineerBig Dtac’s partner that supports IT with all technical and business solutions based on business requirements to achieve business goals.• Communicate and coordinate with Project Managers, Vendor, Developer and other related teams to discuss with customer pain point• Gathering requirements from stakeholders to develop new APIs to as customer needs• Communicate and coordinate with Project Manager, Infrastructure or others related team to discuss with a feasibility of solutions in conceptual phase• Discuss with Business Analyze about technical solution to support BRD • Contributed software engineering expertise in the development of products through software lifecycle from requirements definition through deployment • Discuss new/change requirement with CCB(Change Control Board) teams• Verify and validate service following UAT case specified• Create Runbook file and transition knowledge of services to Operation team• Open RFC with step provided for deployment or maintain service availability within timelines Show less
Licenses & Certifications

CompTIA IT Fundamentals+
CompTIAApr 2019- View certificate

Architecting with Google Kubernetes Engine: Foundations
CourseraJul 2020 - View certificate
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AWS Fundamentals: Going Cloud-Native
Amazon Web Services (AWS)Oct 2019 - View certificate

Google Cloud Platform Fundamentals: Core Infrastructure
GoogleSept 2019 - View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftApr 2021
Languages
- thThai
- enEnglish
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