Wassi Ali

Experience

• 

  Lafarge Surma Cement Ltd.

  Aug 2010 - Jan 2011

  Intern

  Responsible for translating policies, standards, advisories, rules & procedural documentations into Bangla & Designing publications for print. Designed the complete Health & Safety Kit distributed internally in 2011 for Department of SHE.

• 

  Unilever Bangladesh Ltd

  Jan 2012 - Apr 2012

  Intern

  Responsible for planning and developing upcoming Digital Branding & Activation strategies for Knorr Soups, working closely with the Brands and activation team to facilitate the ongoing activations & consumer promotions, also working closely with the research & development team to research on possible new localized variant alternatives for Knorr Soup.

• 

  Ericsson

  Nov 2012 - May 2024

  Took on the role during the global pandemic and quickly established relationship with customer and internal organization alike, all from a remote setup. Widening sales experience into Managed Services domain, working with a challenging contract, further complicated into a more challenging environment due to the political situation in country. Gaining experience to ensure high level of compliance, integrity and decision making in leading in uncertain scenarios. Highlights:• Conducted regular CXO level meetings with Customer under turbulent circumstances and received appreciation from internal and external stakeholders• Managed team of 6 including project manager, customer support manager, supply, sourcing, technical subject matter experts in a matrix structure to ensure end to end sales cycle and post sales delivery• Responsible for financial forecasting, material forecasting, P&L reporting, deal governance, SLA and KPI reporting• Achieved best in region Working capital management • Ensured timely invoicing and payment by implementing digital acceptance process with Docusign• Negotiated with Telenor Group Sourcing closely collaborating with internal Global Customer Unit stakeholders for matters escalated from local Business Unit• Successfully renegotiated and secured business of major modernization rollouts under huge pressure from competition• Successfully closed multiple long pending disputes under a challenging Managed Services contract• Worked on resource optimization and profitability improvement of Managed Services contract • Upselling and securing additional work orders utilizing existing resources maximizing resource utilization• Successfully upheld policies around ethics, compliance, safety and security under adverse condition on ground due to political instability and appreciated by Leadership Team Show less • Renegotiated Networks contract increasing footprint and improving profitability by leading the Commercial and Contractual Negotiations.• Introduced new pricing model for Software aligning customer and internal requirements to create win-win scenario. • Improved contract terms and conditions by optimizing scope of work implementing automation and remote management tools in the delivery and customer support process. • Renegotiated OSS BSS contract to increase footprint and improve profitability while optimizing resource utilization. • Upsell software subscription model in existing contracts.• Exceeded account profitability and collection targets.• Conducted regular CXO level meetings delivering project updates, solution selling. Show less • Took the role under difficult circumstances during the team restructuring phase• Revived the customer engagement turning a very negative relationship in a positive one• Managed a team of 4 Account Managers • Responsible for financial forecasting, material forecasting, P&L reporting, deal governance, SLA and KPI reporting• Demonstrated leadership by boosting team morale, motivation, focus on targets and strategic goals • Focused on customer complaints and resolved through innovative problem solving by thinking out of the box• Achieved profitability target and collection target with focused drive involving cross-functional teams Show less Joined the DTAC (Telenor) account team to boost up the Commercial support in multiple high-voltage negotiations for the account as well as the Global Customer Unit Telenor. Led the Commercial Strategy, Account Planning, Business Case and Commercial Proposal preparation and negotiation for multiple deals.Highlights:• Successfully Closed Networks Global Frame Agreement negotiations with Telenor Procurement Company in Singapore and Telenor One Asia office in Thailand by leading Commercial and Contractual negotiations.• Improved engagement and collaboration among multiple accounts across Asia and Scandinavia under the Telenor Global Customer Unit by taking lead role in Commercial and Contract negotiations, multi-country business case preparation and drafting Techno-Commercial Contractual clauses.• Orchestrated multiple country account teams to drive successful deal negotiations in stressful, fast-paced, uneven workload situations by collaborating with on-site and remote teams.• Prepared and Presented Value Argumentations, Executive Summaries and Deal Governance to CXO level customer and internal stakeholders. Show less • Won Networks break-in deal (GCU Key Deal) in Grameenphone swapping incumbent. • Delivered end-to-end network rollout project while meeting ambitious customer deadlines.• Renegotiated OSS BSS contract implementing new pricing model co-created with customer.• Led account management and governance activities including financial forecasting, material forecasting, KPI target monitoring, contract and commercial governance.• Led RFP, tender processes with customers including pricing, offer preparation, contract negotiation, solution and pricing presentation, business case preparation.• Coordinate with cross-functional teams to ensure end to end sales and post sales delivery. Show less • Monitor and improve account performance KPIs and policies adherence. • Lead account management and governance activities • Lead financial forecasting, material forecasting, KPI target monitoring, contract and commercial governance. • Champion of sales management tools (CRM), commercial management tools including pricing, offer and quotation preparation with hands-on involvement• Coordinate alignment of internal cross-functional teams to ensure end to end sales cycle and post sales delivery.• Supporting in all tender process and contract negotiations with hands-on pricing, quotation and business case preparation and fronting the negotiations with the customer. Show less

  • Senior Account Manager

    Apr 2020 - May 2024

  • Senior Account Manager

    Oct 2017 - Apr 2020

  • Key Account Manager

    May 2018 - Oct 2018

  • Account Manager

    Apr 2016 - Oct 2017

  • Account Manager

    May 2013 - Mar 2016

  • Management Trainee

    Nov 2012 - May 2013
• 

  MIAKI

  Jun 2024 - now

  Head of Strategy