Deep Enrich
Pravin Kumar
Desktop Support L1 Engineer
54 followers
Surat, Gujarat, India
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Skills
BcaMcseCcnaActive directoryTroubleshootingMicrosoft certified professionalWindows 7Software installationAbout me
Roles & Responsibilities; Responsible for managing more than 250Users at this location. Responsible for managing all IT related issues. Responsible for handling all users request like ITSR and Incidents. Carrying out day to day IT related assignment & Issues. Responsible for managing IT assets. Installation and Trouble Shooting of Win XP, Win-7, Win Vista, Win 2k3 Servers. Configuring and Trouble Shooting of Blackberry & IP Phone. Knowledge of Configuration Cisco Switches and Routers.
Education
Asian Institute of management Technology
2004 - 2007BCA ITActivities and Societies: CCNA MCSE (Certified)
BCA 2007 Asian Institute Of Management Technology New
2004 - 2007Bachelor's degree BCADCHE
2003 - 2004Diploma Computer Hardware And Electronics
Experience
Wipro
Aug 2008 - May 2012Desktop Support L1 Engineer•Carrying out day to day IT Related Assignments & Activities.•Managing all IT Assets at this site.•OS Installation on Dell, HP, Toshiba, Desktops Laptops & Servers.•Installation and Trouble Shooting of MS OS Level Platform like Win XP, Win Vista, Win-7, Win-8, Win 2k3 Server, Win 2k8 Server, MS Exchange 2K3.•Installation and Trouble Shooting of Hardware Level Platform like HP, Dell, Toshiba, & other branded Desktops, Laptops, and Printers & Scanner.•Configuring and Trouble Shooting of MS Outlook 2k3, 2k7.•Configuration and Trouble Shooting of Blackberry & IP Phone. Show less
InTarvo Technologies Pvt. Limited
May 2012 - now•Responsible for managing LAN network at offshore and onshore location.•Responsible for managing more than 250 Assets including Laptops, Desktops, BB, IP Phones, Printers & Scanners.•Responsible for managing all IT related issues/Incidents & end user requests. •Carrying out day to day IT Related Assignments & Activities.•Managing all IT Assets at this site.•OS Installation on Dell, HP, Toshiba, Desktops Laptops & Servers.•Installation and Trouble Shooting of MS OS Level Platform like Win XP, Win Vista, Win-7, Win-8, Win 2k3 Server, Win 2k8 Server, MS Exchange 2K3, Raid 1 & 5.•Installation and Trouble Shooting of Hardware Level Platform like HP, Dell, Toshiba, & other branded Desktops, Laptops, and Printers & Scanner.•Configuring and Trouble Shooting of MS Outlook 2k3, 2k7 & 2k10. •Configuration and Trouble Shooting of Blackberry & IP Phone. Show less •Responsible for managing LAN network at offshore and onshore location.•Responsible for managing more than 250 Assets including Laptops, Desktops, BB, IP Phones, Printers & Scanners.•Responsible for managing all IT related issues/Incidents & end user requests. •Carrying out day to day IT Related Assignments & Activities.•Managing all IT Assets at this site.•OS Installation on Dell, HP, Toshiba, Desktops Laptops & Servers.•Installation and Trouble Shooting of MS OS Level Platform like Win XP, Win Vista, Win-7, Win-8, Win 2k3 Server, Win 2k8 Server, MS Exchange 2K3, Raid 1 & 5.•Installation and Trouble Shooting of Hardware Level Platform like HP, Dell, Toshiba, & other branded Desktops, Laptops, and Printers & Scanner.•Configuring and Trouble Shooting of MS Outlook 2k3, 2k7 & 2k10. •Configuration and Trouble Shooting of Blackberry & IP Phone. Show less
Engineer Desktop & Windows Support
May 2012 - nowDesktop Support Engineer (L1)
May 2012 - nowEngineer Desktop & Windows Support
May 2012 - Jul 2014
Licenses & Certifications
MCSE
Microsoft IndiaAug 2007
Volunteer Experience
Managing All IT Related Issues
Issued by Cairn India Ltd
Associated with Pravin Kumar
Languages
- enEnglish
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