Raviraj Parmar

Experience

• 

  DIVYA TOURISM PRIVATE LIMITED

  Jun 2007 - Oct 2008

  Ground Operations Agent

  As Ground Handling Agent representative i led airline ground operations in capacity of Aircraft loading supervisor, Turn around coordinator and customer Relationship Management in terminal building and on APRON.Lead migration of airline GSE set up from Begumpet Airport to Rajiv Gandhi International airport, Hyderabad, Telangana, India.

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  IndiGo (InterGlobe Aviation Ltd)

  Oct 2008 - Apr 2023

  Led a team of Safety SPOCs across network (96+ airports) in order to improve safety culture and ensuring safe ground operations.Planning and conducting Internal safety inspections ensuring Quality Assurance, Ground incident investigations, Safety Risk Assessments, Change Management Studies, promoting safety culture, analyzing safety data and trends, recommending safe practices based on the trend analysis, reviewing existing risk controls and recommending additional risk controls in operations. Show less Planning and conducting Internal safety inspections ensuring Quality Assurance, Ground incident investigations, Safety Risk Assessments, Change Management Studies, promoting safety culture, analyzing safety data and trends, recommending safe practices based on the trend analysis, reviewing existing risk controls and recommending additional risk controls in operations.Lead projects of automation and in house development of Breath Analyzer and internal audit applications.During Coind-19 pandemic in 2020-21. digitalized various checklists in operations and improvised data analysis by developing some tools in coordination with in house experts which led to cost saving of more than 60,00,000 INR.Also upskilled selected members across network for driving safe culture and conducting preliminary ground incident investigations. Show less I was responsible for planning and conducting training for Aircraft marshaling, Loading supervisor / Turnaround coordinator, RAMP safety, PRM Handling and training content creation. Lead team of more than 60 Ramp Safety Learning Experts across network.Designed content and launched new course "Skipper Training" which was assigned to me as a project siting operational requirement. After this training drop in the number of safety violations was observed.During this period i lead and launched more than 5 stations. Also contributed in various safety drives and sessions to improve safety culture across network along with compliance department. Show less Lead ground operations as Aircraft loading supervisor, Turn around coordinator, Load control, Aircraft marshalling. Following multitasking culture i was also involved in Customer Relationship Management.I was the only one selected from Ahmedabad Airport for training of Ramp Safety Learning Expert by Airport Manager and i was responsible to conduct regular safety briefings and maintaining safety culture in coordination with corporate office.I was deputed at Pune Airport, Maharashtra, India for period of a month to handle ground operations at APRON. Show less

  • Manager - Quality Assurance & Safety (Ground Operations)

    Oct 2021 - Apr 2023

  • Assistant Manager Quality Assurance & Safety (Ground Operations)

    Mar 2018 - Oct 2021

  • Senior Executive Ground Operations Trainer

    May 2016 - Feb 2018

  • Executive Ground Operations Trainer

    Sept 2014 - Apr 2016

  • Officer - Ground Operations

    Oct 2008 - Sept 2014
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  SATS Ltd.

  Jun 2023 - now

  I am leading vertical of Quality & Safety in a corporate role mid-senior level management at the corporate office of SATS Saudi Arabia company. In Saudi Arabia, SATS is the country’s first international cargo handler, operating a cargo terminal at Dammam Airport, Jeddah Airport and Riyadh Airport.My primary responsibilities are the implementation of SMS, QMS and compliance monitoring, formulate SOP / manuals, conducting regular internal operation audits at all three stations and also facilitating external audits. Show less

  • Head - Quality & Safety (Post holder)

    Jun 2023 - now

  • Nominated post holder for Quality & Safety

    Jun 2023 - now