
Rahul Binani

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About me
High Touch Operations Manager at Cisco India Pvt Ltd || Ex- Incident Manager at BT
Education

Punjab Technical University
2010 - 2014Bachelor of Technology (B.Tech.) Electrical, Electronics and Communications Engineering
Experience

BT
Nov 2014 - Dec 2021Incident Manager
May 2019 - Dec 2021Technical Support Engineer
Jul 2016 - Apr 2019Change Coordinator
Nov 2014 - Jun 2016

Cisco
Jan 2022 - nowHigh Touch Operations Manager
Licenses & Certifications
- View certificate

ONEx Agile Fundamentals
CiscoJul 2022 
CMC Certified Enterprise Network Administrator
CMC LTDFeb 2015
Certified Scrum Master
Scrum AllianceApr 2024
ITIL4 Foundation
AXELOS Global Best PracticeJul 2019
Network Technology Device
HCL Infosystems Ltd.Mar 2013- View certificate

Lean Six Sigma Green Belt
Anexas EuropeDec 2023 - View certificate

Project Management Professional (PMP)®
Project Management InstituteAug 2023 
ITIL ® 4 Strategist Direct Plan and Improve
AXELOS Global Best PracticeSept 2023
TCIL-IT Certified Network Expert(TCNE)
TCILMar 2013- View certificate

Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoDec 2019
Honors & Awards
- Awarded to Rahul BinaniOutstanding Performance Q2 2018/19 Senior Director - Global Service Assurance Operations, India Nov 2018
- Awarded to Rahul BinaniInnovator of the Year 2015-16 Director Operation SA-AMEA May 2016 The BT brainbox award for innovative ideas to bring about the change in the process for better customer experience.
- Awarded to Rahul BinaniBest Performer Q4 2014/15 Director Operation SA-AMEA Apr 2015 This certificate is awarded for demonstrating the continued commitment required for making things better for our customer.
- Awarded to Rahul Binani1st Prize Inter-college Debate Competition Infowiz Software solution Feb 2013
- Awarded to Rahul BinaniBest Discipline Student of the year School Principal Mar 2007
Languages
- enEnglish
- hiHindi
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