Muhammad Yousaf

Muhammad Yousaf

Hardware Engineer

Followers of Muhammad Yousaf148 followers
location of Muhammad YousafLahore District, Punjab, Pakistan

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  • Timeline

  • About me

    IT Helpdesk Technician Support Engineer at PepsiCo

  • Education

    • Govt Central Model School Lower Mall Lh

      2005 - 2007
      Matriculation Sciences
  • Experience

    • Irza pharmaceuticals

      Feb 2012 - Jan 2013
      Hardware Engineer

       Configurations and Troubleshooting of Hardware Installation and configuration of Microsoft Windows  Procumbent of hardware Hardware upgrades

    • Retailwiz Software House

      Feb 2013 - Nov 2014
      Technical Support Engineer

       Worked as Hardware Engineer Purchasing, Installation, Configuration, Troubleshooting of Hardware including Servers, Switches and Routers. Managing Inventory EOL and EOS hardware replacements

    • PepsiCo

      Mar 2014 - now
      IT Helpdesk Technician Support Engineer

       Working as Hardware Support Engineer, managing all hardware including Laptops, Desktops, Printers, Scanners, UPS and Servers. Worked with the project team for the successful deployment of Tele Presence (Polycom VC Rooms). Installation and configuration of Microsoft Windows  Asset management (dispose of the retired assets). Cisco IP Phone hardware replacement and repair.  Inventory management Coordination with vendor for hardware replacement and warranty claims Network Troubleshooting including cables and IOs replacements EOL and EOS hardware replacements Show less

  • Licenses & Certifications

    • Lenovo Customer Service (RWSW101)

      Lenovo
    • Lenovo Resources (RWSW202)

      Lenovo
    • Handling Difficult Customers (RWSW102)

      Lenovo
    • Think Branded Products overview (RWSW103)

      Lenovo
    • 2018 Lenovo Privacy Basics - English (CPRW100)

      Lenovo
      Jan 2018
    • Introduction to Lenovo Learning (CWSW220)

      Lenovo
    • Lenovo (Idea) Branded Products Overview (RWSW104)

      Lenovo
    • Problem Determination (RWSW201)

      Lenovo
    • Lenovo Service (RWSW200)

      Lenovo
    • Using Lenovo Diagnostics (RWSW205)

      Lenovo