Hend Mohamed

Experience

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  "Open learning center"​ – Banisuef University, Egypt

  Apr 2010 - Mar 2011

  Register in Learners Affairs department"​.

   Responsible for all students registration process Responsible for Data entry on the system  Handling &answering students inquires and complains. Attend all students calls and provide students with full information about the service and the registration  built decision making skills that resolve conflict Verify students graduation certificates

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  Conference hotel – Banisuef university, Egypt

  Feb 2011 - Mar 2012

  Receptionist

   Handling &answering customer calls and complains. Provide customers with full information about the hotel services. Produce Daily financial reports & daily feedback to ManagementTeam regarding customers complains. Daily following up with customers Coordinate and monitor reservation of meetings, events and projects. Responsible for Room reservation.

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  "​ Party Suppliers & Events planning"​

  Sept 2014 - May 2015

  Event planner & coordinator

   Understanding clients requirement and offering him suitable package as per their needs Visiting the location of the event to order the require materials ( Decor, space of the event,..) Preparing the quotation for the client. Assign the team responsibility  Arranging the marketing materials with the suppliers

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  Self-employed

  Jul 2015 - now

  Project Manager

   creating the main page for the project as per professional standards promoting the page / posts to get more followers. Subscribe for paid Ads in Face book Replying to the customer inquires  Closing deal with the customer Cross sell product  Resolve customer complain Arrange for the shipment delivery with the local courier Managing the project revenue  Creating marketing campaign as per the yearly event(occasions) Design the marketing material and uploaded on the page as per the plan Show less