Sandy L, LDT MSBA

Experience

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  Mansfield Freeman Center for East Asian Studies

  Sept 2011 - May 2014

  Center Assistant

  The Center is home to Wesleyan University's College of East Asian Studies, a vibrant academic major and minor that enables students to gain a deep and diverse understanding of East Asian language and culture. The Center also offers many resources for the public, including a regular lecture series, tea ceremony and garden demonstrations set in its beautifully crafted Japanese tea room and garden, semi-annual exhibits, and a student-run outreach program for schools.In this student work study position, I taught calligraphy, origami, and sushi making to local students at the center's weekly cultural program, assisted with the setup of venue for weekly lecture events given by visiting East Asian Studies professors, and performed curatorial work, such as installing paintings and photography for gallery exhibitions. Show less

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  Office of Congresswoman Jackie Speier

  Jun 2012 - Jul 2012

  Asian Pacific American Institute for Congressional Studies Intern

  Jackie Speier is the U.S. Representative for California's 14th congressional district, serving in Congress since 2008.In this internship, I assisted with administrative tasks, including documenting constituent opinions received through mail and phone calls into a database, processing large numbers of personal information to schedule tours of federal buildings and museums for constituents, researching and compiling a list of grants, and drafting congratulatory letters to grant winners.In an office project, I obtained over 250 Facebook ‘likes’ for the Congresswoman in the annual Democratic Social Media Contest. In another project, I communicated professionally with legislative staff to help gather Representative co-sponsors via phone calls, emails, and signature projects for the Filipino Veterans Fairness Act & Lackland Sex Scandal hearing. I also attended briefings and drafted memos for the 2012 U.S. China Relationship Congressional Staff Series. Show less

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  Kyoto City International Foundation

  May 2013 - Jun 2013

  International Education Programs Assistant

  Kyoto City International Foundation opened in 1989 as a center for international exchange in the Kyoto area. The center supports foreigners living in kyoto and seve as a bridge of communication with the hoal of establishing a mulicultural society. In this internship, I assisted with administrative programmatic tasks, including updating the message corners, posters, and flyer boxes for foreign residents, designing the International Student Website flyer for distribution to exchange students, translating event flyers and automatic email response notices from Japanese to English, and assisting with host family matching events for international students.I assisted with special projects, such as writing a book review in Japanese for the monthly book review program, translating articles for the bimonthly publication, Life in Kyoto, and developing and led an American cultural program for Otsu City Boy Scout’s International Culture Day. Show less

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  WilmerHale

  Jun 2014 - Aug 2015

  Project Assistant, Litigation & Controversy

  I assisted attorneys and paralegals to provide efficient discovery to meet deadlines in litigation and investigations. I helped maintain organization of 10,000+ documents through utilizing the firm's internal review software as well as other internal tracking systems, and coordinated with vendors and contract staff on translation and document projects.

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  Fund for Education Abroad

  Jun 2014 - Jan 2016

  Alumni Relations Assistant

  I developed strategies to launch alumni programs and newsletters, designed the alumni newsletter structure, developed content for the alumni newsletter, and drafted alumni evaluation survey. I also promoted and screened FEA Interns and Board Member applications and reviewed scholarship applications.

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  American Councils for International Education

  Aug 2015 - Aug 2021

  The Overseas Flagship program and Flagship Language Initiatives are funded by the National Security Education Program, an initiative of the Department of Defense. My role involved online course delivery, program development, student success, assessment, admissions, and training orientations:Oversaw the online transition of language courses for 12 study abroad programs.Built academic courses on the Canvas Learning Management Platform.Delivered LMS trainings for staff and students in the U.S., India, and Turkey.Developed documentation and best practices for utilizing the LMS.Coordinated the mid/post course evaluation process and language assessments.Organized event logistics for high stakes meetings with Dept. of Defense funders.Shared policies and intercultural info through workshops and handbooks.Liaised with 16 universities to deliver outreach and orientation webinars.Led a group of students to Beijing and performed site visits in Beijing and Nanjing.Triaged and handled international safety issues and insurance processes.Processed 500+ applications from U.S. universities for overseas internships.Managed payments for program budgets of approx. $1,000,000. Show less

  • Program Officer, Overseas Language Flagship Programs

    Jul 2017 - Aug 2021

  • Program Associate, Chinese Overseas Flagship Program

    Aug 2015 - Jun 2017
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  U.S. Department of State International Cooperative Administrative Support Services

  Sept 2018 - Apr 2019

  ICASS Blended Learning Coordinator

  As part of my graduate program, I helped reshape training presentations related to budget allocations for 800+ foreign service officers and overseas vendors: Developed knowledge of the ICASS course curriculum and methodology of teaching. Suggested enhancements as appropriate.  In coordination with presenters, developed and managed material that is delivered prior to and after the main educational event. Worked with Data Analyst to make evidence-based decisions in the course curriculum. Created new training templates for Executive Summary webinars, and Foreign Service MPS webinars, and Center for Disease Control webinars. Re-designed ten PowerPoint presentations according to theories of adult learning and design for better content retention. Developed quizzes for Adobe Connect. Researched Section 508 federal compliance regulations and integrated best practices into template slides. Show less

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  Federal Student Aid an Office of the U.S. Department of Education

  Sept 2019 - May 2020

  Innovation Team Lead, Innovation and Transformation

  As part of my graduate program, I assisted with the FSA Strategy, Innovation & Transformation Team on two major design projects: Lead a team of six interns to design a prototype of a new student success marketplace  Oversaw the research and interview process for journey maps for three personas: a community college transfer, a high school senior, and a high school sophomore.  Held weekly team meetings, delegating tasks, and soliciting individual updates from interns.  Used Flow Map and Adobe Photoshop to visualize a complex information architecture chart capturing the four-phase Idea, Design, Execute, and Award (IDEA) process for a pilot program to collect and implement employee ideas in order to increase employee effectiveness.  Created a journey map of the IDEA program, from first receiving the idea in an internal CRM software, i.e. SalesForce, to awarding incentives for the most innovative practices. Show less

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  Georgetown University

  Jun 2020 - Dec 2020

  Digital Learning Associate, Georgetown University Center for New Designs in Learning & Scholarship

  As part of my graduate program community of practice, I primarily help support online course development at the School of Professional Studies through using Qualtrics, CourseTune, and Canvas, with additional projects related to education technology tools testings, and other instructional design work at the Center for New Designs in Learning & Scholarship.

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  Georgetown University McDonough School of Business

  Jul 2021 - Nov 2024

  In a variety of roles, I have supported the M.S. in Finance Program in course delivery, admissions, and operational areas including:Admissions:-admissions operations and applicant reviews in Salesforce-troubleshooting student credentials in Ellucian BannerMarketing:-marketing strategy with partners, data & reporting efforts for AACSB Accreditation and rankings, new program launchOverseas:-administration and contracting of the global residency in Namibia and South Africa-international travel related student services-engagement with local embassies for Spain, United Kingdom, Namibia, and South AfricaCourse Delivery Operations:-scheduling of staff coverage for the blended classroom operations-in-person technical and academic support for afternoon and evening live courses-learning management system (LMS) strategy and implementation of education technology tools and proctoring system-course content development and deliverables in collaboration with facultyStudent Services:-logistics management for domestic orientation and residencies-registration advising-new student orientation and onboardingServes on the election committee for the Georgetown University AAAPI Employee Resource Group Show less

  • Director

    May 2024 - Nov 2024

  • Associate Director

    Oct 2022 - Apr 2024

  • Assistant Director

    Jul 2021 - Sept 2022