Patricia "Trish" Wright

Experience

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  Avoyn Forga D.D.S.

  Feb 1992 - Jun 1997

  Office Manager/Administrator/Coorindator

  • Responsible for operations of the department, patient experiences, and financial arrangements.• Duties included opening and closing the office and driving revenues by scheduling appointments. • Ran office functions from daily deposits to insurance collections and audited all ledgers. • Office graduated from all paper and electric typewriter to dental software after 2 years at the practice.• Liaison between vendors and employer.• Created necessary reports and policies to structure office. • Established organizational procedures to assist with time management. • Successfully managed office supply inventory.• Instrumental with multi-tasking skills between staff, customers’ needs, and incoming calls. • Provide a high level of quality service. Show less

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  Gerald T. Volland D.D.S.

  Jun 1992 - Dec 1992

  Dental Assistant/Front Office Assistant

  Dental Assistant/Front Office Assistant

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  J. Andrew Baxter D.D.S., P.A.

  Jul 1997 - Jun 2005

  Office Manager/Administrator/Finance

  • Expanded team from 4 employees, 10 employees while with practice. • Oversee staff and coordinate all shifts along with patient calendar management with inbound and outbound calls. • Led and trained all new employees for day to day operations. • Managed operations of accounting and financial areas of business management including payroll. • Accomplished all insurance filing, claims, and accounts receivable. • Completed excise tax reports and financial statements. • Oversee staff and coordinate all shifts along with patient calendar management. • Presented and arranged patient financial options for Orthodontic and Dental care. • Implemented upgrade Dental Software and Computers Dentrix, Digital X-ray, and QuickBooks.• Handled all customer service experiences positive or negative to drive positive reviews. Show less

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  Metropark Dental Arts/Barry Henbest D.D.S.

  Jul 2005 - Jun 2007

  Office Manager/Administrator/Finance Manager

  • Essential with expanding the business by adding 3 additional positions. • Instructor and mentor of new hire trainees with front office responsibilities and practice management.• Successfully manage all office management, accounting office, and finance functions. • Prepare and present treatment plans for patients and complete all insurance claims and collection transactions as well as arrange financial; plans in-house and with financial provider.• Manage patients checkout of services and accounts receivable past due accounts daily for collections.• Drive the highest level of customer service and resolve any concerns in a professional manner. • Completed time management practices along with scheduling, confirming, and outbound calls for appointments for maximizing revenues. Show less

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  All About Smiles -Michael A. Krupka D.D.S.

  Sept 2007 - Aug 2017

  Office Manager/Administrator

  • Responsible for daily operations of opening and closing the office.• Effectively manage all accounting areas, accounts payable and receivable, reconciled accounts, past due accounts, small claims collections, garnishments, finance contracts, and ordering supplies.• Focused on all management functions along with calendar management for team working scheduled hours from Dental Hygienist to Front Office. • Efficient with handling multiple projects at the same time, such as: Greeting patients, answering multiple phone lines, filing appointments and completing many daily goals, while inspiring the team. • Communicate with insurance filling and pre-estimate insurance claims. • Balance cash drawer, credit transactions, bank deposits, and account ledgers. • Support all hiring processes including: Interviewing, screening, merit increases, and benefits of all employees.• Dedicated to getting whatever needs done completed on or before the deadlines. • Maximize on computer programs: Easy Dental, Dexis, VixWin, Outlook, Excel, Microsoft Office, and Quick Books. Show less

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  All About Smiles-Brett Cotham D.D.S.

  Aug 2017 - now

  Office Manager