Maddee Abbs

Experience

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  All That Jazz

  Mar 2018 - Jan 2019

  Sales Associate

  Responsible for helping guests find what they need, answer questions, provide a great experience for customers, and achieve established goals.

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  Bluegreen Vacations

  Sept 2018 - Jan 2022

  Responsible for providing excellent customer service by greeting, managing reservations, registering, providing room details, and checking out of the resort in a continuing effort to deliver an outstanding guest experience. Participated in comprehensive rotations focusing on operational procedures, advanced systems, and customer service within hospitality. Participate in the daily tasks to experience a day-in the life of Bluegreen Associates while rotating through housekeeping, security, engineering, activities, and guest services. Learn Bluegreen Vacations’ hospitality standards, values, and what goes into “SharingHappiness” through hands-on training and mentorship. Responsible for the successful execution of activities and events, create memorable experiences, assist with activities, promote and register owners and guests to participate in activities schedule, keep inventory of activities supplies, provide department information for guest check in packets, ensure activities department is in compliance of Bluegreen Vacations standards, frequent over seeing swimming and water activities, and tend to the needs of the gift shop.

  • Guest Services Associate

    Aug 2021 - Jan 2022

  • Leadership, Experience, Accelerated Development (LEAD) Intern

    Jun 2021 - Aug 2021

  • Activities Associate

    Sept 2018 - Jun 2021
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  Sun Communities & Sun Outdoors

  Feb 2022 - Aug 2022

  Guest Services Coordinator

  Responsible for handling the routine office work and administrative responsibilities of the resort. Serves as the face of the resort while interacting with current and prospective guests and residents who comes to the office with questions and concerns.

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  MOUNT VERNON COUNTRY CLUB

  Aug 2022 - now

  Catering Events & Marketing Coordinator

  Serves as the point-of-contact for all member and non-member functions at the Club. Provides additional support to the Membership Marketing Director and assists with all club communications. Assists the Clubhouse Manager and other food & beverage management staff in the conduct and management of food & beverage venues and clubhouse operations as necessary.