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Deepak Kumar

Junior Dotnet Developer

751 followers

Pune, Maharashtra, India

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Timeline
About me
Cloud Services Ops Engineer at PTC || Ex-SE@TCL || Linux || Oracle DB || AWS || Shell Scripting || GiT || SQL || ITIL|| Zabbix || Sumologic|| Python
Education
- RKMGG COLLEGE SHIVAJEE NAGAR
  2011 - 2013
  Intermediate Science PCM First class with distinction A+
- Maharashtra Institute of Technology
  2014 - 2018
  Bachelor of Engineering - BE Electronics and Communications Engineering First Class with Distinction A+
Experience
- Enosis Learning
  Aug 2018 - Apr 2019
  Junior Dotnet Developer
- Tata Communications
  May 2019 - Sept 2021
  Linux System Engineer
  Good knowledge of the incident life cycle, from Incident identification till Incident closurePrioritizing the Incidents based on their impact and urgency Closing the non-major incident within the agreed SLA’sFollowing the correct escalation process for the major incidents, both functional escalation and hierarchical escalation> Handled critical situation by following the critical situation management procedures.> Picking the alerts within agreed SLA>Providing workaround and restoring business with the minimum impact Resolving the alerts as per their priority.>Good knowledge about difference between alerts raised by the monitoring tool and incidents reported by users. Show less
- PTC
  Sept 2021 - now
  - Cloud services ops Engineer
    Sept 2021 - now
  - Cloud services ops Engineer
    Sept 2021 - now
Licenses & Certifications
- Linux Foundation Certified Engineer (LFCE)
  PTC
  Dec 2021
- Oracle Database 12c: SQL Fundamentals
  PTC
  Oct 2023
- ITIL® v3 Foundation
  PTC
- Oracle Database 12c: SQL Fundamentals
  PTC
- Linux Enterprise Professional Certification (LPIC-3)
  PTC

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