Christine Fletcher

Experience

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  United Nuclear Corporation

  Oct 1978 - May 1982

  Installed and maintained DOS/VSE and VM associated systems products. Maintained database definitions for applications using DL/1. Designed, coded, tested, implemented and maintained COBOL and Assembler language programs.

  • Systems Programmer

    May 1981 - May 1982

  • Database Technician

    Oct 1980 - Oct 1981

  • Application Programmer / Analyst

    Oct 1978 - Oct 1980
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  AVCO Computer Systems

  May 1982 - May 1983

  Systems Programmer

  Responsible for the installation and upgrade of VM/SP for client companies.

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  Nashua Corporation

  May 1983 - Sept 1986

  Senior Systems Programmer

  Installed, configured and maintained all VM/SP, DOS/VSE and AS/400 operating environment software.

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  Anthem Blue Cross and Blue Shield

  Sept 1986 - Mar 2000

  Responsible for providing stable and responsive database environments on mainframe, midrange and LAN platforms. • Lead support DBA for six Oracle database instances, and multiple Supra database environments. Performed Oracle RDBMS installations, maintenance, monitoring, security, backups, recoveries and problem resolution for Oracle 7.3 databases. • Developed a recommendation to use HP-UX as the platform to house the Oracle database that supports the Data Warehouse. HP-UX was chosen. • Provided technical expertise for both logical design and physical implementation for the development of the corporate data warehouse as well as other online transaction processing applications. Developed and implemented data warehouse load scripts using a combination of SQL, PL/SQL, SQL Loader, and Unix shell scripts. Assisted internal clients with tuning their SQL commands. • Served as the team liaison to the Year 2000 committee, and tested various changes to the mainframe Supra database environment in support of that project. Show less Provided management and guidance for help desk team.• Managed six PC support and Novell Netware LAN administration specialists supporting 750 PC and mainframe clients. Collaborated with other IT management to deliver quality support for all end users. • Developed a Request for Proposal seeking assistance to support hardware-related issues. Evaluated responses, negotiated and awarded a contract. • Developed and administered of an annual operating budget in excess of $550,000. • Developed annual goals, and delivered annual performance evaluations. Show less Installed and maintained a stable and responsive mainframe operating environment. • Responsible for the SNA network, VM/SP version 5 operating environment, and various VM and MVS products including CICS. • Acted as Technical Project Leader for the deployment of an ES/9000 mainframe computer upgrade utilizing PR/SM to segregate four operating environments, and the subsequent upgrade of the MVS/ESA operating system and sub-components. The project was completed on time and under the allotted budget. • Developed and presented the technical framework for, and directed the implementation of the first local area network deployment. • Provided education and guided the development of a junior Systems Programmer. Show less

  • Senior DBA

    Oct 1996 - Mar 2000

  • Technical Services Project Leader

    Oct 1994 - Oct 1996

  • Manager Client Computing Support Services

    Oct 1992 - Oct 1994

  • Senior Systems Programmer

    Sept 1986 - Sept 1992
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  ICOMS

  Mar 2000 - Oct 2001

  Senior Oracle Database Administrator

  Responsible for all aspects of database administration for sixty-four Oracle databases running on Sun Sparc Solaris. • Performed Oracle RDBMS installations, maintenance, monitoring, tuning, security, and problem resolution for Oracle 7, Oracle 8 and Oracle 8i databases running a variety of online transaction processing and decision support applications for customers. • Developed a real-time data replication method for a customer written in PL/SQL and using triggers, stored procedures, and database links. This replication was written to provide a data reporting environment and avoid incurring the additional expense of a third-party product. • Developed logical database designs for clients. • Completed detailed product reviews for high availability data replication methods and real-time database monitoring software. • Implemented Oracle on a Storage Networks SAN. • Developed and tested backup and recovery procedures using RMAN utility. • Directed the activities of a junior DBA. Developed and delivered annual performance appraisals. Show less

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  NH Community Technical College System

  Jan 2002 - Sept 2005

  Responsible for management of the State Agency’s data center supporting 4 community colleges. • Recommended a new technical framework for the agency's IT platforms that included a migration of the Student Information System to a Unix platform, and the deployment of an enterprise backup methodology. Drafted and issued a Request for Proposal for technical assistance with this major IT systems overhaul. • Monitored and directed the daily activities of the central IT department consisting of 10 technical specialists supporting Windows Server and OpenVMS environments. • Delivered annual performance evaluations. • Developed a comprehensive IT business recovery plan. • Purchased proper Oracle database licenses for the Agency. Reviewed and approved all IT purchases for the Agency. • Assisted with the development of a 2-year budget plan for this State of NH Agency. Show less Responsible for daily management of Oracle databases and Banner student and financial aid applications in support of 4 colleges. • Developed and presented a recommendation for a new storage area network (SAN) for use with Oracle, which was acquired from Hewlett Packard and subsequently implemented. Developed a recommendation for a new production database server, which was acquired and implemented. • Provided project leadership for the implementation of the SAN, a new production server, and multiple Oracle and Student Information System upgrades. These projects required involvement from all disciplines of IT and end-users. • Successfully upgraded Oracle from 8.1.6 to 9.0.2 on OpenVMS. Installed interim maintenance releases for Oracle. • Completed a successful Oracle environment tuning effort for four production databases. As a result of this effort, a memory bottleneck was identified. Additional memory for one server was recommended and deployed. Additional monitoring confirmed that the bottleneck was resolved. • Implemented Oracle9i Application Server, Oracle Application Server 10g. • Directed the education and daily activities of a junior DBA. Developed and delivered annual performance evaluations. Show less

  • IT Systems Manager

    Apr 2004 - Sept 2005

  • Database Manager

    Jan 2002 - Apr 2004
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  Innovatia

  Sept 2005 - Aug 2006

  Team Lead - Post Sales Support

  Responsible for management and leadership of a team providing post sales technical support for Nortel Network’s HMS400 product. • Worked in partnership with Nortel’s product manager and development teams to insure quality and timely support is provided to all HMS400 customers within North and South American markets. Managed team to meet or exceed Service Level Agreement standards. • Identified required training, assists with budget planning, and developed goals and objectives for each support analyst. • Conducted new hire interviews and recommended appropriate candidates. Show less

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  CGI

  Jan 2007 - May 2011

  Senior Technical Consultant

  Assignments included:Canada Post, InnovaPost Business Desktop Development project: Oracle Database Administrator Provided Oracle database support for the development of a new application for approximately 6000 commercial customers to enter orders and information on all mailed items.LiteCo Database Assistance: SQL Server Database Administrator Provided SQL Server database consultation for a commercial customer with database performance issues.Service New Brunswick, New Birth Certificate Development project: Oracle Database Administrator Provided consultative services and Oracle database administration support for the implementation of a new Birth Certificate inventory and printing application.NB Department of Health, CSDS and Service Provider projects: Technical Architect Developed and recommended technical frameworks for the operational environment. Acted as Oracle database administrator. NS Department of Health: Technical Architect Reviewed environment to capture emergency cardiac care data, and recommended an alternative solution that was subsequently implemented.NB Power: Oracle Database Administrator Provided onsite Oracle database administration support for the Outage Management System and Computer Aided Dispatch applications. Vhi Healthcare: PL/SQL Developer Developed a new application to create a reduced data set database using PL/SQL functions and procedures. Bell Canada: Database Administrator Responsible for the daily management of production Oracle databases. Manulife Financial: Database Administrator Responsible for the daily management of all Oracle database. Show less

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  JD Irving

  May 2011 - Mar 2020

  Senior Database and Applications Administrator

  Provides ongoing technical support for an Oracle Applications - Value Chain Planning environment for 2 companies, and Oracle Database administration support for 6 companies. Leads environment architectural design for databases and applications. Completed application product installation, configuration, cloning, patching and upgrades, tuning, problem management, stored procedure creation and modifications, and ongoing environment modifications as required. Documents and tests Disaster Recovery procedures. Directs the work activities of off-shore consultants. Provides consultation and support for new hardware infrastructure project designs and installations Works with customers to understand product licensing issues and costs. Assisted with SQL Server deployments and configurations as needed. Show less

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  Myself

  Mar 2020 - now

  Retired