Dawn I.

Experience

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  VNS,

  Jan 1995 - Jan 2005

  Hi-Tech Infusion Nurse - FT & Per Diem

  Per-Diem/Hi-Tech Infusion Nurse •Care management for Adult and Pediatric population.•Specialized in the care and treatment of AIDS/Oncology patients in the acute state of the disease. •Provided ongoing palliative care throughout the course of the disease process.•Maintained PICC, Hickman and Medi-port lines with re-re-assessment of Medi-port lines as needed-Infusion of drugs using mulitple pump systemsParticipated in team planning for future interventions and goals

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  Georgetown University Hospital

  Jan 1999 - Jan 2000

  RN

  RN - ICU Staff nurse for the cardio/thoracic ICU step-down.

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  Inova Fairfax Trauma Hospital

  Jan 2000 - Jan 2002

  ER/Trauma CEN

  RN – Trauma ER•Staff nurse /Nurse ManagerTriage, Trauma & Fast Track staff scheduling, supply management, patient flow•Completed certification training for Emergency/Trauma Nursing. 127.8 contact hours awarded.•Compiled audit data analysis for Sexual Abuse Nurse Examiners (SANE) office-

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  Healthramp Inc- Start Up ( now sigma care)

  Jan 2004 - Jan 2005

  Director of Client Management

  -Created sales demos, presentations and marketing materials illustrating the benefits of software products for skilled nursing facilities-Built relationships with key decision makers at skilled nursing facilities and other business referral sources- Managed accounts for five, 200 to 500 bed, skilled nursing facilities- Generated $3 million in revenue in the first year of operation-Networked to develop and maintain leads through the business development cycle- Performed the roles of Client Relationship Manager and on-site Project Manager for the implementation of the new wireless device product offering for Long-Term Care Facilities- Designed the structure for the first on-site implementation including coordination of client team as well as HealthRamp configuration consultants and technical staff Show less

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  Accenture - A global management consulting company.

  Feb 2005 - Dec 2007

  Consultant

  -Provided Team Lead consulting to successfully complete the implementation of the Enterprise -Scheduling Management (ESM) Module of Cerner software with management responsibilities of 4 client staff- Led ESM transformation efforts for 800 hospital and clinic staff-Led solution-specific analysis, design, builds, and test phases and served as client liaison between project team and Cerner Solution Architect- Managed ESM issue resolution, escalation process and system change control

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  SeniorBridge

  Aug 2007 - Oct 2008

  Director of Client Services

  -Complex clinical care management in the home for geriatric to pediatric clinically complex cleints.-Full management responsibilities for full-time RNs, per-diem RNs, SWs, administrative support to support care for 200 + clinically complex clients- Re-trained RNs and SWs to improve billing practices and created standardized orientation for new team members increasing revenue by 30%-Scheduled and facilitated family conference calls- Managed unsatisfied clients, family members and vendors- Standardized and reengineered the discharge process, MD orders process, time off requests, and transition of client process Show less

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  NYCRN, LLC

  Mar 2008 - Jan 2011

  Founder/CEO

  Sales Results-Catered to an elite market demographic of private pay clients-Grew gross revenues from 0 to $500,000 in the first 12 months of operation-Consistently exceeded 100 cold calls and follow up calls weekly-Complex clinical care management in the home for geriatric to pediatric clinically complex cleints.-Expeience with ICU implementation in the home setting, Hi Tech infusion nursing (PICCs, Mediports, PCAs)-Built entire business back-office operations; budgeting, billing, care coordination and coverage- Created marketing plan, designed all marketing materials and implemented plan- Created and launched online presence, NYCRN.com- Provided full business development services- Recruited, trained and managed an elite group of RNs and administrative staff- Built relationships with key decision makers at hospitals, elder care attorneys, assisted living facilities, private medical practices and other business referral sources- Standardized and devised the discharge process, MD order process, time off requests, and transition of client process Show less

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  Selfhelp Community Home Care Inc

  Apr 2011 - Jun 2013

  RN- Clincal Instructor Full time & Per Diem

  •Instructor for Certified Home Health Aide 3 week training classes includes lecture and practicum•Designs teaching outline and identify instructional methods•Conducted in-services for Cancer, Diabetes, Cultural Diversity, Household Safety Assessment, Substance Abuse and Recovery, Infection Control, AIDS, TB, Hepatitis, Elder and Child Abuse-Continue on as a per diem instructor as needed

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  Privatus

  May 2014 - Feb 2015

  RN

  Director of Clinical Services/Facilitator of Business Development-care management in the home for geriatric to pediatric clinically complex cleints.•Provided onsite audit support which was the basis for approval of LHCSA NY license•Coordinated launch of New York Office; site selection, infrastructure, back office operations, IT and staffing•Recruited, built and trained 150 person team of HHAs and RNs, for launch of NY office- care management •Developed a staffing model based upon team skillsets and compatibilitiesBusiness Development/Sales Liaison •Provided full business development services•Building relationships with key decision makers at hospitals, elder care attorneys, assisted living facilities, private medical practices and other business referral sourcesServing:New York I Greater Boston I Cape Cod & Islands I Fairfield County, CT Show less

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  SeniorBridge

  Mar 2015 - Jul 2016

  RN

  -Responsible for regional professional/paraprofessional productivity of all clinical care management in the home for geriatric to pediatric clinically complex cleints.-process improvement, compliance to all policies, procedures and standards set forth by SeniorBridge,State and Federal regulations. SeniorBridge is a national health care company with 35 branch offices, the majority of which are in the north and south east. In addition SeniorBridge has a Care Management Network with over 1000 care managers who exceed the standards for clinical and business practice. Show less

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  Private Home Care, Team productivity, Revenue strategies

  Jan 2018 - Mar 2023

  Business Consultant