
Puneet Mehta
Customer Service Representative

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About me
TD Canada Trust Property Tax Officer
Education

Sheridan College
2018 - 2022Ontario College Diploma Computer Systems Technician - Software Engineering
Sheridan College
2018 - 2022Diploma of Education Computer Software Engineering
Experience

Walmart
Sept 2018 - Mar 2020Customer Service Representative
Amazon Fulfillment Centre
Aug 2020 - Jan 2021Inbound Sales Representative-Stowing items delivered to the Fulfilment Center from logistics' -Moving pallets of shipments around to Fulfillment Center

Renewed Computer Technology
Aug 2022 - Jan 2023Computer Repair TechnicianIdentified and solved technical issues with a variety of diagnostic tools likeHardware Monitor, Windows Resourse Monitor, Speccy, HD Tune etc.Installed software, modified, and repaired hardware and resolved technicalissues like deploying and install windows 10 OS on hard drives.Tested and checked if memory sticks were functioning or notI was the in charge of assembly/disassembly of laptops and desktopsEnthusiastically participated in job related trainingReviewed technical documentation and proceduresRan diagnostics on PCs that had hardware issues for any faults with thehardware componentsHad to ensure the PC’s were clean and not in any way defectiveAfter the computer was assembled, a final quality check was performed toensure the product was readyAttention to detail was key and communication was necessaryGained insightful experience learning how to wipe hard drivesPerformed day to day data entry on Microsoft ExcelPerformed shell scripting on repaired devicesInstall and configure new computer hardware and softwareTroubleshoot and resolve 98% of computer hardware and software issueslike Windows Won't Boot, Screen is Frozen, Abnormally Functioning OperatingSystem or Software, Downloads take forever, Attachments won't open etc.Prepare reports on computer equipment and system performance Show less

TD
May 2023 - Aug 2024Back Office Operations
Oct 2023 - Aug 2024Operations Officer
May 2023 - Oct 2023
Licenses & Certifications

OMVIC
Automotive Business School of Canada
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