Milenka Plastini

Experience

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  Adams Mark Hotel - Orlando

  Jan 2000 - Jan 2001

  Food and Beverage Outlets Manager

  * Responsible for day to day operations of three outlets* Created and implemented training manual for outlets* Responsible for weekly forecast* Controlled labor* Responsible for the proper set up of hospitalities in suites* Maintained proper par levels for all room service/ mini bar items* Provided timely and efficient service to all guest * Trained all new cast members on proper service techniques* Inspected department at end of shift to ensure all side work was completed* Managed staff to ensure room service standards are maintained Show less

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  Embassy Suites Orlando Downtown

  Jan 2001 - Jan 2002

  Food and Beverage Outlets Manager

  * Opened New Concept* Created & implemented training module* Supervised staff in all outlets to ensure smooth operation and 100% guest satisfaction* Controlled inventory of food, liquor, and non food supplies* Prepared, balanced, and deposited daily receipts* Handled all incidents and resolved guest complaints* Enforced standards and rules for safety, cleanliness, and sanitation* Formulated short and long term operational and financial plans* Communicated financial information to gm on a daily basis* Dealt directly with all purveyors Show less

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  Damon's Grill

  Jan 2002 - Jan 2004

  Assistant Restaurant Manager

  * Assisted with opening of new concept* Created banquet menu, contracts, & billing procedure* Applied scheduling process according to sales forecast and business demands, with focus on maximizing profit* Upheld standard operating procedures * Responsible for day-to-day management of a full service fast paced high volume restaurant* Maintained ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement* Monitored food presentation and service Show less

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  Crowne Plaza LaGuardia

  Jan 2004 - Jan 2005

  Assistant Banquet Manager

  * Prioritize & organize work assignments* Focus staff to attention of details* Remain Calm & courteous with demanding/difficult guests and/or situations* Preformed job functions to standards under pressure* Communicated any in-house changes on contracts to other departments affected to achieve 100% guest satisfaction* Prepare and present banquet bills* Verify departments gratuity distribution on a daily basis: and payroll on a daily and weekly basis* Meet with onsite contact and verify contracted services* Actively market hotel and up sell to guests Show less

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  Gasho of Japan

  Jan 2005 - Jan 2006

  Restaurant General Manager

  * Analyzed food and beverage costs and controlled factors to ensure implementation of cost effective measures* Dealt directly with all vendors.* Hired and trained all front of house employees* Prepared nightly and weekly reports* Monitored all food and beverage expenses, costs and payroll* Reviewed all cashier activity to ensure proper controls are in place

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  Winter Bros Waste Systems

  Jan 2006 - Jan 2008

  Executive Assistant

  * Acted as the personal assistant to the Director of Sales* Interfaced and established ongoing daily, positive business relationships with clients* Investigated any client concerns and managed them accordingly* Composed routine letters and memorandums consisting of meetings, notices of function and general correspondence* Performed filing and general secretarial duties as assigned* Prepared weekly and monthly commission reports

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  TPG Architecture

  Jan 2008 - Mar 2011

  Executive Assistant

  * Provided administrative support to a 22- person architectural office* Answered a high volume of incoming calls and in person inquiries from clients in addition to providing information and referrals* Supplied information, maintained files, scheduled appointments and handled all correspondence for the Principal of office and Director of Operations* Proofread and edited all documents to ensure accuracy and consistency* Performed light bookkeeping, client billing, coordinating office time sheets and expense reports* Assisted managers on special projects as needed, such as space planning and auto-cad * Prepared weekly development reports * Performed occasional server back up with IT department assistance Show less

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  Engel Burman Group

  Mar 2011 - Jun 2011

  Executive Assistant

  * Coordinated and set up high level conference calls, board and management meetings and special events * Adhered to compliance with applicable rules and regulations set in bylaws regarding board and management meetings, including preparation and timely dissemination of company reports and slideshow presentations for meetings * Coordinated domestic and international travel arrangements for top executives* Maintained President’s and 2 Principal’s calendars and prioritized meeting requests and related logistics*Conducted extensive Internet research and reported findings accordingly* Created highly effective organizational and filing systems resulting in easy access to critical information * Developed, formatted and maintained database Show less

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  Sol Rubin Painting

  Oct 2011 - May 2012

  Executive Assistant

  * Managed President's calendar* Performed general administrative duties (copying, faxing, filing, archiving)* Interfaced with clients in person and via telephone and accommodated their needs as necessary. * Completed all projects and special assignments in a timely manner and maintained high standards despite pressing deadlines.* Maintained office supplies inventory up to par while ensuring cost effectiveness* Performed light bookkeeping, client billing (invoicing) and collections (arranged for payment) Show less

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  CareMed Pharmaceutical Services

  Sept 2012 - Jul 2014

  Corporate Liaison/EA to SVP

  • Coordinated complex schedules and calendars for the SVP, ensuring punctual attendance and effective coordination of commitments.• Generated and maintained precise and confidential corporate documents, records, and data.• Managed the planning and execution of various meetings, ensuring productive outcomes and timely follow-up actions.

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  CallisonRTKL

  Jul 2014 - Jul 2022

  • Managed complex financial transactions for client contracts, ensuring accuracy and adherence to guidelines.• Executed billing, collection, and reporting activities within stringent deadlines.• Oversaw contract files and analyzed their content, ensuring compliance with policy guidelines.• Worked with the Specialty Retail practice (luxury accounts), gaining an understanding of the accounts and their needs. • Supervised a team of three employees, ensuring adherence to project timelines and promoting efficient workflow.• Provided comprehensive administrative support for all financial aspects of studio projects.• Facilitated seamless communication and collaboration among project managers, accounting, consultants, and clients. • Provided comprehensive administrative support to an 84-person architectural office.• Prepared and managed proposals and contracts, ensuring accuracy and compliance.• Managed the accurate processing of expense reports using Concur, ensuring adherence to company policies.

  • Project Accountant

    Jul 2020 - Jul 2022

  • Project Financial Administrator

    Jul 2016 - Jul 2020

  • Executive Administrative Assistant

    Jul 2014 - Jul 2016
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  NELSON Worldwide

  Aug 2022 - May 2024

  Business Manager

  • Collaborate with the Business Leader to enhance the financial and operational performance of six practices, including Mixed Use, Multifamily, Industrial, Civic Justice, Education, and Healthcare.• Developed and implemented strategies for nationwide operational objectives, focusing on process optimization and cost savings.• Streamlined Mergers and Acquisitions processes, ensuring efficient onboarding and training.

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  Arcadis

  Jun 2024 - now

  Finance Project Controller