Michelle Catano

Experience

• 

  Hotel Veritas

  Mar 2023 - now

  Guest Service Agent

  - Operate how to adequately facilitate customers and comply with desires and needs. - Organize reservations according to special requests and accommodations for disabled guests.- Conduct several calls per shift, communicating with costumers regarding inquires and amenities.

• 

  Salary.com

  Jun 2023 - Aug 2023

  Product Marketing Intern

  -Sent an extended list of emails in order to promote the company’s newest products and recruit new ambassadors as well as engaging within the company and its values. - Managed the company’s YouTube channel and posted Webinars for the audience to promote the company’s growth. - Edited the list of industries associated with the marketing department and created PowerPoint presentations. - Created weekly HR projects and presentations related to the company’s values and products. - Used Microsoft Outlook, Word, Teams, Excel, and PowerPoint proficiently daily to communicate with the Salary.com community and create comprehensive presentations Show less

• 

  Emzingo & EmzingoU

  Sept 2023 - Nov 2023

  Global Innovation Internship

  Startup-Social Enterprise called “Ciencia Attack” an educational science based service whose main target are students who are passionate about science and open to explore and expand their knowledge on this field. - Conducted comprehensive industry research to identify potential competitors within Spain and the U.S., and developed recommendations for restructuring which were successfully implemented. - Analyzed data related to website performance and communication engagement.- Designed and implemented a bilingual survey instrument to enhance brand awareness and recognition, leveraging LinkedIn as a key tool. Show less

• 

  Braven

  Jan 2024 - Apr 2024

  Braven Accelerator Fellowship

  - Developed workforce skills such as leadership, operating and managing, communicating & networking, working in teams, and problem solving by completing a 15-week leadership and professional development course. - Designed a career plan by outlining 7 specific, short-term goals using the SMART goals method and identifying possible obstacles, strengths and support systems to help achieve each goal.

• 

  Dana-Farber Cancer Institute

  Jun 2024 - now

  Donor Relations Intern