
Arun Jayaprakash
Application Programmer

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About me
I deliver software to customers, with a maniacal focus on meeting client success criteria.
Education

College of Engineering, Trivandrum
1999 - 2003Bachelor of Technology - BTech Electrical and Electronics Engineering
Experience

Cognizant
Aug 2003 - Apr 2005Application Programmer* Supported mission critical applications for AT&Ts ordering, provisioning and billing systems that featured mainframe andclient-server architecture.* Wrote and maintained program code to implement scalable applications for information identification, extraction, analysis, retrieval and indexing, by utilizing tools like REXX, CICS, IMS, VSAM, DB2, SYNCSORT and File-Aid.

Verizon
Apr 2005 - May 2019Technical Lead• Managed certification of Fios products for Verizon Consumer & Business markets.• Led a digital transformation team involved in certifying the deployment of the Pega Next Best Action package for Verizon Consumer Markets and certifying the Fios Gigabit launch.• Managed the QA team in charge of certifying changes to the Arbor B/P software package, for production.

Etisalat
May 2019 - Feb 2020Information Technology Project ManagerManaged delivery of transformation projects introducing automated digital systems to support customer service in retail stores and online channels under the Digital 2020 roadmap, including the rollout of phase two of 5G services in the UAE.

Verizon
Sept 2020 - Jul 2022Information Technology Project ManagerManaged certification of Verizon 5G programs for wireless and home internet across the continental United States.

HighRadius
Jun 2024 - nowProject ManagerManage projects for the Record-to-Report suite, delivering value at speed to clients.
Licenses & Certifications

Certified Agile Business Analyst
Verizon Learning Academy
Certified Associate in Project Management (CAPM)
Verizon Learning Academy
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