Alex K.

Alex K.

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location of Alex K.Kenya

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  • Timeline

  • About me

    Country Manager

  • Education

    • Pride center-kenya airways

      2012 - 2013
      Iata diploma in travel consultant Tourism and Travel Services Management
  • Experience

    • Kenya Airways

      Nov 2013 - Mar 2019

      • Fare quotations, reservations and ticketing to Provide the best applicable fares and generate sales.• To promote direct telephone sales so as to reduce distribution costs and generate sales.• Aid clients with reservation changes, baggage enquirers, and online queries and also provide information such as visa and health requirements.• Advising passengers affected by flight disruptions accordingly.• Making sure that all telephone calls, chats and emails are answered promptly• Ensuring queries are resolved at first contact with the guest. If not, following up by calling or emailing back• Handle customers complaints, flight disruptions and general enquiries Show less

      • VIP CORPORATE AND TRADE SERVICE AGENT

        Nov 2018 - Mar 2019
      • Travel Consultant

        Nov 2013 - Nov 2018
      • Call Center Represenatative- Sales and ticketing agent

        Nov 2013 - Oct 2018
    • BCD Travel

      Mar 2019 - Jun 2019
      Travel Consultant

      Handling Emergency office.Making quotations and bookings.Ticketing and advising clients.Make tour packages.

    • Precision Air

      Jun 2019 - Dec 2022
      Sales Executive
    • Precision Air Services PLC

      Dec 2022 - now
      Country Manager
  • Licenses & Certifications

    • ARD WEB GUI

      Amadeus
      May 2018
    • IATA CONSULTANT

      Amadues
      Jan 2013
    • IATA FOUNDATION

      Amadeus
      Jan 2012