Alex K.

Experience

• 

  Kenya Airways

  Nov 2013 - Mar 2019

  • Fare quotations, reservations and ticketing to Provide the best applicable fares and generate sales.• To promote direct telephone sales so as to reduce distribution costs and generate sales.• Aid clients with reservation changes, baggage enquirers, and online queries and also provide information such as visa and health requirements.• Advising passengers affected by flight disruptions accordingly.• Making sure that all telephone calls, chats and emails are answered promptly• Ensuring queries are resolved at first contact with the guest. If not, following up by calling or emailing back• Handle customers complaints, flight disruptions and general enquiries Show less

  • VIP CORPORATE AND TRADE SERVICE AGENT

    Nov 2018 - Mar 2019

  • Travel Consultant

    Nov 2013 - Nov 2018

  • Call Center Represenatative- Sales and ticketing agent

    Nov 2013 - Oct 2018
• 

  BCD Travel

  Mar 2019 - Jun 2019

  Travel Consultant

  Handling Emergency office.Making quotations and bookings.Ticketing and advising clients.Make tour packages.

• 

  Precision Air

  Jun 2019 - Dec 2022

  Sales Executive
• 

  Precision Air Services PLC

  Dec 2022 - now

  Country Manager