Experience

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  Alcatel-lucent usa inc.

  Jan 2000 - Jul 2003

  • Carried out deployment of CDMA 3G 1X network in India for 60 MSCs & 26000 BTSs, 26 SHLRs, 4 STPs, 56 PDSNs, SMS & OTAFs for 588 cities in 18 states by handling various roles like Network Planning, Acceptance Testing, Network Installation, Commissioning & Integration, etc. • Managed Acceptance Testing of network elements including MSC installation, integration & call processing• Negotiated with client, designed test cases, defined acceptance tests process, managed testing & resolved technical issues• Collaborated with customer & internal teams for planning of overall network deployment• Managed the regions, handled day-to-day deployment & integration activity, customer interaction, resolving issues, managing schedules, etc. Show less • Managed GSM RF design / optimization groups for Lucent customers in US (AT&T, T-Mobile & Carolina PCS) with a team of about 35 RF Engineers• Administered Lucent’s US GSM customers for RF Engineering, Network Optimization, Customer Trials, etc. • Designed AT&T Wireless New York GSM-GPRS network for 1162 TDMA-GSM overlay sites within a span of 6 months with tight schedules• Accountable for design of UMTS Pilot Network for AT&T (US) for 65 Node Bs, RNCs, SGSN & GGSN for a limited Enterprise Customers for a few key 3G Services such as company Intranet access, Email, File Transfer, etc. Show less

  • Program Manager

    Sept 2002 - Jul 2003

  • Tech Manager RF Engineering Wireless Telecom

    Jan 2000 - Sept 2002
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  Motorola mobility (a lenovo company)

  Jun 2005 - Aug 2008

  Senior program manager

  • Successfully delivered iDEN OMC for 3 releases (75K LOC), lead a team of 75 people, 5 PjMs – iDEN is a Motorola proprietary technology serving Nextel (US) customer• Managed iDEN OMC SW releases, feature development, testing, customer support, etc. • Steered efforts in delivering 3 releases of GSM OMC product (2.5G) – I have managed the development of OMC (Operations Management Center) releases with multiple teams located in various geographical locations, testing, field complaints, etc. • Handled program management of critical customer issues related to GSM deployment for Vodafone in India – Vodafone had several issues related to Motorola BTS/BSCs like, capacity and performance• Served as a part of team that investigated customer complaints• Collaborated with internal R&D and Tech Support teams, had several discussions with customers to resolve the issues Show less

• 

  Tieto

  Aug 2008 - May 2010

  Sw program manager

  • Conceptualized and cultivated Tieto’s software and network services sales department in India • Formulated new business in R&D with NEPs, NSN, Ericsson, IT business and OSS/BSS, including billing systems, customer processes/documents, applications development, and system integration.• Deployed new network services business; commissioned and integrated BSS/OSS solutions. • Delivered software for signaling stack SOCs, mobile TV & IP TV solutions, using Agile or Waterfall model of SW Development.• Identified and pioneered multiple solutions and reinforced business cases with global team. Helped in RFP, RFI and RFQs• Ensure that proposed and existing systems architectures, policies, and standards are aligned with organizational goals and objectives. Show less

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  Alcatel-lucent usa inc.

  May 2010 - Dec 2014

   Responsible for managing Reliance Telecom National Performance & Optimization across 25 States of India for CDMA technology. Created new wireless infrastructures and all peripheral processes while addressing customer complaints and exceeding KPIs for all circles. Oversaw all ongoing operations of GSM, 3G, CDMA of RCOM operator, over 100,000 BTS, and 60 MCSs through NNOC. Managed over 300 IT professionals, performance management, and reporting to senior executives. Spearheaded cross-functional development team across multiple project life cycles. Budget, forecasting, Finance, Resource Management - $25 Million Dollars Show less  Responsible for developing and driving the overall Alcatel-Lucent Gigabit Passive Optical Network (GPON). SDLA, Agile & Waterfall Model of SW Development. Played Scrum Master Role Launched and consistently updated software product that worked as a stack in ODM ONT vendor interfacing with OLT and eases interoperability testing.  Instrumental in developing new software features for the GPON products utilizing the Agile process. Design and Implementation of MAC/RLC/PDCP Layers in CDMA, TD-SCDMA, UMTS, LTE systems Budget, forecasting, resource management - $25 Million Dollars Show less

  • Network Performance and Optimization Head

    Jun 2011 - Dec 2014

  • Program Manager

    May 2010 - Jun 2011
• 

  Copart

  Jan 2017 - Dec 2018

  Sr. it program manager & site head, copart technology center

   Served as a Principal strategist and visionary for IT processes, managed concurrent technology projects, including data system development, in compliance with aggressive timeline and quality. Effectively streamlined the new IT center and orchestrated the releases of IT projects, software development, quality assurance NOC, IT infrastructure, and other verticals. Integral in launching an in-house IT center with 185 software experts in 18 months for Copart India. Oversaw Program and Project for software / IT for all new features leveraging Agile process to ensure adherence to service levels. Java, React Native, React JS, Python programing, IT Security, Security of the Car Yards monitoring globally Orchestrated Contracts, Vendors, Negotiations, and Implementation as Site Head Operations. Budget, forecasting, Finance, HR Operations, Facility Management, Resource Management - $10 Million Dollars Show less

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  Lavu inc.

  Mar 2020 - Mar 2022

  Sr. program manager (it & operations)

   Oversaw SW Development, Customer Support, Sales, and Finance, including managing software development, features, and quality assurance for the Lavu POS system and Menu Drive (Online Ordering). Offered Strategy and direction, including a vision for IT processes within the in-house software division of greater Lavu. Leveraged Agile/Scrum methodology in a hybrid environment (On-premises and Cloud) to successfully deploy IT projects, oversee software development, and manage quality assurance for all new features while ensuring adherence to service levels. Java, React Native, React JS, Python programing, IT Security, Secured workplace  Offered Customer Support, maintained high performance, and nurtured customer relationships as well as addressed customer issues effectively. Accountable for orchestrating Inside Sales, Lead Generation, and Research. Budget, forecasting, Finance, Resource Management, HR Operations – 100+ Employees, $5 Million Budget Show less

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  Cabot corporation

  Feb 2023 - now

  Program management office consultant

  Provide cosnsulation to the Digital Group of Cabot, in IT, Program Management, Project execution of Digitization effort.

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  Cabot corporation

  Feb 2023 - Jan 2024

  Digital pmo - consultant

  • Significant contribution towards the development of Product Development Life Cycle Process (PDLC) and implementation.• Program Managed Cabots Office and Plant sites for Wi Fi Upgrades• Program Managed Cabots Plant sites from PBX to MS Teams transition • Resources and Budget Planning• Well versed with the Project Tools such as ITBM, Coupa, MS Project• Remote working, collaboration with distributed teams globally.