Experience

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  U.s. cellular

  May 2005 - Aug 2012

  Established and maintained partner relationships with business owners who sold and distributed US Cellular products (agents). Collaborated with five agents in ten locations in 2010 to 2011, and with one agent with nine locations in 2012. Worked closely with agents to ensure that they executed US Cellular programs correctly, and adhered to corporate policies. Was held accountable for achieving sales targets, maximizing productivity, training associates and leaders, and providing customers with the ideal customer service.-Designed and executed training programs for sales teams which increased employee production, and product knowledge.-Developed and taught new leadership strategies including Sales Academy, and SMB which resulted in higher performing associates as well as more growth throughout the company.-Prepared and formatted financial project reports, budget spreadsheets, and expense reports as a way to accurately track movement toward sales goals. Show less Actively encouraged, supported, and facilitated growth and development of multiple associates in a retail store.-Created an environment that motivated and inspired associates to exceed expectations and goals which resulted in team exceeding sales targets.-Passionately demonstrated the values of Customer Focus, Respect, Ethics, Pride, Empowerment, Diversity, and Winning.-Responsible for human recourses and staffing responsibilities including the hiring process, interviewing, training, and various associate lifecycle activities for store associates. Show less Provided Superior customer satisfaction in an effort to achieve store and budget objectives. Responsible for assisting new and existing customers, creating the ideal customer experience with each customer interaction.-Achieved and surpassed individual sales targets for portfolio of products and services which included new customer acquasitions, sales of essentials, and vertical features on a daily basis while achieving the highest level of customer satisfaction.-Participated in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand outside the store/retail location. Show less

  • Agent Account Executive

    May 2010 - Aug 2012

  • Sales Manager

    May 2008 - May 2010

  • Retail Wireless Consultant

    May 2005 - May 2008
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  E&j geothermal inc

  Jan 2013 - Jan 2016

  Sales manager

  Responsible for the overall project sales, planning, resource allocation and control while providing technical direction and ensuring compliance with quality standards.Ensured projects consistently met deadlines while complying with local and state regulations.Worked with residential and business clients to help reduce the need for carbon-based fuels to operate efficiently resulting in a reduction in their overall carbon footprint.

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  Verizon wireless

  Dec 2016 - Oct 2019

  Business account manager

  Partner with both new and existing Verizon business clients to identify opportunities to increase efficiencies, simplify processes, and increase profitability. Utilizing our comprehensive portfolio of integrated, enterprise-class solutions supported by industry-specific expertise and strategic alliances, we create innovative solutions tailored to meet your specific business needs. All on the nation's largest and most reliable 4G LTE network. M2M - Machine-to-Machine Create visibility and awareness into business operations to drive efficiencies and revenue. Connect people, devices and systems to open up new possibilities for business transformation. Advanced Communications Build rich communications and collaboration experiences that improve organizational agility. Seamlessly integrate your office and smartphone into a unified system allowing you to conduct business when and where your customer need you. Cloud, IT and Applications Accelerate innovation, to build a sustainable business advantage through an enterprise-class, Verizon Terremark cloud platform and mobilized applications. Improve time to market. Scale capacity to meet demand. Simplify the delivery of applications. Mobility Extend the reach of business, creating and managing connections to people, machines, and information when and where you need to. Mobile devices are key to driving productivity, flexibility, and operational efficiency. Professional and Managed Services Increase organizational effectiveness and reduce complexity with our expertise and technology solutions. Verizon Professional and Managed Services can help your technology solutions improve your business outcomes.Global Networks Power the intelligent, reliable and secure exchange of data on a global scale. The global nature of doing business requires that your enterprise have consistent levels of quality, security and network reliability. Show less

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  Verizon business

  Oct 2019 - Nov 2021

  Account manager, indirect business with verizo
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  At&t

  Jul 2021 - Aug 2023

  Firstnet solutions consultant at at&t
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  Ems detergent

  Oct 2023 - now

  Service technician

  Field service technician installing and maintaining commercial dishwashers.