Rajat N.

Experience

• 

  Xiaomi India

  Jan 2017 - Jul 2017

  Brand Promote
• 

  Nokia

  Oct 2017 - Jul 2018

  Brand Promoter
• 

  BKash Limited

  Oct 2018 - now

  Junior Officer

  # Proactive effort toward create new Customer acquisition, App installation acquisition, Re-onboard and Initiate transaction fromexisting inactive app users in pursuit of the business.# Market insight capture basis as per business need.# Weekly meeting with team members to discuss important issues & give guidelines for smooth operations.# Conducting FAQ Session With Team members.# Provide support to head of department to ensure proper documentation of incoming and outgoing project based correspondence andrecords.# Keep records of customer interactions and transaction, recording details of inquiries, complains and comments, as well as actiontaken. Process orders, forms and applications.# Communicate with target audiences and develop customer relationships.# Arrange effective distribution of marketing materials.# Conduct market research, for example using customer questionnaires and focus groups.# Refer unsolved customer grievances or special requests to designated departments for further investigation.# Managing queries of customers, clients, and partners.# Maintaining liaison with government bodies to combat suspicious activities of users. Show less