Experience

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  Planit international

  Jan 2000 - Jan 2006

  Data services manager

  Planit International is the world’s leading developer of kitchen & bathroom CAD software for the home improvement sector; delivering innovative, cutting edge & fully & CAD / CAM planning solutions to major corporate retailers as well as independent businesses, both domestically in the UK & worldwide.•The design & implementation of solutions, processes & procedures with the aim of improving the speed & accuracy of data creation with the department, thus reducing the financial aspects of running such a facility•Project management for UK & overseas offices including those in Malta, Romania & USA•International visits to chair project & strategy meetings relating to the above.•Liaising with manufacturers to discuss their requirements ensuring satisfactory fulfillment.•Management of internal team of staff - Staff recruitment, appraisals & disciplinary procedures Show less

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  Matador intelligence limited

  Aug 2006 - Aug 2010

  Account manager

  Matador Intelligence is a leading Business Intelligence company within the FMCG arena of the UK, Ireland & mainland Europe. Providing a portfolio of data capture & reporting solutions to blue chip companies such as Danone, Krispy Kreme Donuts, Nikon, Vinci Construction.•Consultation with FMCG stakeholders regarding BI requirements & potential solutions•Plan, manage & implement in-store data capture & reporting for various FMCG brands.•Working in partnership with Reading University to provide virtual reality eye tracking solutions to measure product placement effectiveness.•Compiling specification documentation for clients bespoke reporting requirements & custom development.•Management of internal team of staff - Staff recruitment, appraisals & disciplinary procedures•Developing audits & reporting solutions for FMCG clients•Development of processes to ensure more accurate communication with outsourced teams.•Budgetary & performance responsibility against KPIs on both existing & future projects•Commercial & operational responsibility of several key national & international accounts Show less

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  The education company

  Aug 2010 - Nov 2011

  Account manager

  The Education Company supplies solutions to those wishing to communicate within the education sector. Specializing in the provision ow digital marketing data & the Spirit CRM platform, The Education Company aids clients with effective campaign management & data segmentation. Through the use of comprehensive demographic & contact marketing information users are able to measure the effectiveness of campaigns.•Integration of new solutions with existing systems, processes & procedures.•Consultation with clients to enhance their knowledge of segmentation strategy, demographic analysis & the education sector•Providing key solutions in order to drive an improved ROI within sales & marketing campaigns•Scoping & implementing of reporting solutions, CRM & SOP packages as well as campaign management solutions•Over £150k of sales revenue generated within the first 6 months of employment.•Networking at exhibitions & corporate social events. Show less

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  Mrc uk ltd

  Aug 2011 - Apr 2023

  Solutions consultant

  mPower by MRC is a SaaS based agile development tool which allows users to rapidly create web-based applications over any database that they have within their organization. These applications can be anything from data entry tools, CRM / ERP applications, reporting, automated alerts or any combination of these.•End to end project management of development projects relating to web-based applications & database design.•Technical pre-sales, proof of concept creation, project implementation + development & ongoing customer success.•Hands on development whilst utilizing technologies including but not limited to SQL (SQL Server, MySQL, iSeries DB2), HTML, CSS, JavaScript.•Integration with third party APIs. This enhanced our normal product offering, allowing me to demonstrate the ability to offer clients added value such as connections to Mapbox, Chart.js, Fusion Charts, Google Maps etc.•Creation of SOW (Statement of Work), budget / financial tracking, management of change testing & project sign-off•Ongoing technical support & client success reviews•Coordination of product development teams within Chicago office for feature developments & debugging newly found issues.A few example projects that I managed during my time at MRC;•K3 (Retail Software)– A retail data migration project using SQL connections, JavaScript & API’s. Bi-directional data was sent between retail POS units & the Imagine CRM/ERP system. Data needed to be validated, cleansed & mapped.•Experian (Fintech) – Creation of a modernized audit platform which lowered costs to Experian whilst also providing additional flexibility in the way they worked. SQL, HTML, CSS, JavaScript etc.•Nifco (Manufacturing) – The creation of a costing & finance management platform for large scale manufacturing. This “ERP” platform then allowed greater accuracy when producing estimations as well as the scheduling of staff & machinery. Show less

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  Archdesk

  Apr 2023 - Jan 2024

  Technical implementation consultant

  NOTE - Left Due To RedundancyArchdesk is a leading SaaS based ERP system in the construction industry. It is a prime competitor to products like Procore & Simpro. Archdesk ERP is a highly configurable platform which allows users to manage projects, finances & resources of a construction business.•Implemented Archdesk ERP solution within Shell Energy. Successfully project managed this deployment in a coordinated effort with teams across the UK, Poland & India. This implementation resulted in massively increased visibility of financial information for the client, whilst also streamlining a number of processes through automation & API data integration (SharePoint, ServiceNow, PDI integrations).•Responsible for a portfolio of other clients valued in excess of 1 million GBP.•Scoping client success requirements with the use of tools such as Miro & Confluence. Identification of challenges, risks & milestones.•Project management utilising tools such as Asana, Jira & Confluence•System configuration, on-boarding & ongoing project reviews including churn metrics, risk analysis & progression towards success milestones•Communication with technical teams on customer requirements & alignment with the development road map•Scoping & documenting API integration work for enterprise level clients (Service Now, SharePoint, Sage & Xero integrations) Show less

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  Sketchup

  Jan 2024 - now

  Developer advocate