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Viviene Bigtasin

Viviene bigtasin

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location of Viviene BigtasinToledo, Central Visayas, Philippines
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  • Timeline

  • About me

    Mining Engineer

  • Education

    • Saint francis college

      2011 - 2015
      High school diploma

      Activities and Societies: Supreme Student Government, Vice President (2013-2014) Consistent achieverGraduated fifth honors

    • University of san carlos

      2022 -
      Jurisdoctor law

      Enrolled in the School of Law with a fervent passion for legal studies, unfortunately, my academic journey was interrupted due to health reasons. Although my studies were paused, my dedication to the field remains unwavering, and I eagerly anticipate the opportunity to resume my pursuit of legal knowledge and contribute meaningfully to the legal profession in the future.

    • Cebu institute of technology

      2015 - 2020
      Bachelor of science - bs mining engineering

      Activities and Societies: Supreme Student Government, Mining Engineering Representative (2018-2019) Committee on Research, Head Officer (2018-2019) Carmen Copper Corporation Scholar (2015-2020) Philippine Society of Mining Engineers - Visayas Student Chapter, Head Officer, Committee on Membership (2019-2020)

  • Experience

    • Carmen copper corporation

      Apr 2019 - Jun 2019
      Intern

    • Teleperformance

      Jul 2020 - Oct 2020
      Customer service representative

      - Selected to join the esteemed escalation team for exceptional problem-solving skills and dedication to customer satisfaction.- Specialized in handling intricate customer inquiries and resolving challenging situations with tact and efficiency.- Utilized active listening and strategic problem-solving techniques to de-escalate tensions and ensure positive outcomes.- Earned the trust of clients and colleagues through consistent delivery of exemplary service and commitment to exceeding expectations. Show less

    • Accenture

      Feb 2021 - Oct 2021
      Customer service associate

    • Carmen copper corporation

      Oct 2021 - now

      - Spearheading quality assurance and grade control initiatives.- Implementing rigorous controls to maintain high standards.- Meticulously overseeing processes to detect deviations promptly.- Strategically optimizing operations for maximum efficiency.- Ensuring adherence to top-tier quality to uphold organizational standing.

      • Short Term Mine Planning Engineer

        May 2024 - now

      • Grade Control QA/QC Engineer

        Oct 2021 - May 2024

  • Licenses & Certifications

    • Real estate virtual assistant course

      Freelance academy philippines
      Aug 2023

    • Basic occupational health and safety - safety officer 2

      Philippine department of labor and employment
      Sept 2023

    • Loss control management - safety officer 3

      Philippine department of labor and employment
      Oct 2023

    • Driver's license

      Land transportation office
      Apr 2021