Experience

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  Iffco tokio

  Oct 2007 - Apr 2012

   Leading a team of agents in the branch to facilitate the agency channel and achieve the allocated target through them. The profile includes identification, recruitment, training and hand holding of the agents. Building and maintaining healthy business relations with agents and customer, enhancing customer satisfaction matrices by achieving delivery & service quality norms. Maintaining balance between top line and bottom line by selection of good risks.  Provide consultancy and advice to the client in choosing the relevant insurance policies and coordinate in their claim settlement. Building and maintaining healthy business relations with the client and enhancing customer satisfaction through delivery of timely service. Maintaining Operational and process hygiene by implementing CRM and Siebel.

  • Agency Manager

    Jul 2009 - Apr 2012

  • Marketing Executive

    Oct 2007 - Jun 2009
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  Iffco-tokio general insurance

  Apr 2012 - now

  Manager – nbfc/franchisee/dealer

  - Handling Corporate Clients, Brokers, NBFCs and Franchises under the NFD vertical of the SBU.- To ensure the achievement of the line wise channel wise GWP targets for the vertical.- To maintain a healthy balance between different product lines, and ensuring profitability by selection of profitable business.- Having good knowledge of motor and Non motor polices like Fire, Burglary, CPM, CAR, Liabilities, - Marine, Workmen compensation, group health and group personal accident polices etc.- Monitoring and analyzing Non-motor claims and arranging timely settlement of the same.- Appointment of surveyor for Non motor claims and preparing estimates of the loss.- Facilitate clients with the list of documents required to settle the claim and guide client to prepare those documents.- Prepare motor and Non motor quotation for product like Fire, Burglary, CPM, CAR, Marine, Workmen compensation, group health and group personal accident polices etc.- Managing Business MIS, analyzing channel performance and reporting results to Business head to facilitate the business decision making.- Work as a primary underwriter by analyzing the risk involve in proposal received to insure.- Arrange risk inspection and thermography inspection of the big risk/client.- Increase business from the existing channel partners through daily business monitoring and analysis of progress.- To keep an eye on the competitors and the market dynamics in order to device right strategies.- Conduct regular trainings and workshops for channel partners on company products, campaigns and schemes. Show less