Experience

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  Diamond oaks residential care

  May 2010 - Oct 2014

  Finance administrator

  Improved business efficiency by implementing cost control measures related to utility usage and service provider contracts contributing to a reduction in annual operating costs by 10%, resulting in annual savings of ~$7,000+.Managed client contracts and personnel procedures as a Certified RCFE Administrator, as well as monitored expenditure and financial performance to ensure business growth to achieve maximum resident capacity for residential care facility.

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  Sellyouretix

  Aug 2013 - Aug 2014

  Co-founder and creator

  Create, develop and maintain the SellYourEtix website, manage multiple transactions through Paypal, manage multiple tickets transfers through Ticketmaster, compile budget and track expense data through Excel, design SellYourEtix logo and brand, analyze ticket market in all faucets of entertainment including sports, concerts and theater, calculate and estimate costs of tickets for resale, communicate directly with customers for sale of tickets, customer service, send multiple ticket estimates to customers upon request. Show less

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  Ib construction innovation

  Dec 2014 - Sept 2015

  Project manager

  Led all functions of construction project management including planning, budgeting, scheduling, acquiring permits and supervising subcontractor team resulting in timely completion of projects and increased property market value by 50%.Reduced expenses on materials/services by 20% as a result of negotiating advantageous contractor agreements through extensive market research contributing to improved profit margin of 14%.Designed and developed custom property modifications through creative decisions based on market demand which resulted in 4 competing client offers within the first days of home on market. Show less

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  Indicate technologies, inc.

  Oct 2015 - Dec 2017

  Located in the Silicon Valley, Indicate Technologies Inc. is uniquely positioned to address the high technology markets of the Western United States in the field of precision dimensional metrology. Acting as the manufacturer’s representative and distributor for high profile brands of instrumentation and employing technical talent enables our mission to provide world class solutions and consulting to our clients. We serve customers in a variety of markets, including military, aerospace, avionics, energy, telecommunications, semiconductor, medical, FDA-regulated and more. We have developed specialized knowledge and expertise in non-contact and multi-sensor measurement systems including vision, laser, ultrasonic, piezoelectric, confocal, interferometric and touch probe sensors.The Customer Service Supervisor directs overall customer services policies, procedures, and services for the company. Ensures efficient and effective operations, including department quality control and compliance adherence and will rely on extensive experience and judgment to plan and accomplish goals. He or she may lead and direct the work, schedules and performance evaluations of subordinates and will manage their hiring and termination per company guidelines. A wide degree of creativity and latitude is expected for this position.Managed and trained customer service team, contributing to increased revenue for Sales, Service, and Applications Departments by serving as the company’s logistical hub, product service/training coordination and inside sales team. Show less Founded the Customer Service Department by streamlining customer service procedures such as lead processing, customer communication practices, quotation processing and service operations.Administer measurement, automation and process control projects involving customers from a variety of markets, including military, aerospace, avionics, energy, telecommunications, semiconductor, medical, and FDA-regulated organizations; developing specialized knowledge and expertise in non-contact and multi-sensor measurement systems including vision, laser, piezoelectric, confocal, interferometric and touch probe sensors. Show less

  • Customer Service Manager

    Oct 2017 - Dec 2017

  • Customer Service Supervisor

    Oct 2016 - Sept 2017

  • Customer Service Representative

    Oct 2015 - Sept 2016
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  The reserve marketing

  Nov 2017 - Apr 2018

  Creative director

  Launched and implemented firm’s business process for design services such as custom websites, brochures, business cards, logo and various branding graphics, resulting in effectively driving client’s brand awareness, engagement and increasing traffic to social media and website platforms.Consistently led firm's communication and presentation efforts with client-side brokerage executives that facilitated strong project management and prioritized client's strategic goals in the areas of brand marketing and market penetration. Show less

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  Zykron

  May 2018 - Jun 2019

  Principal graphic and web designer

  Designed customized websites for organizations and businesses throughout the Sacramento area from conceptualization stage to implementation by incorporating digital graphical design tools including Adobe PhotoShop, Premiere, AfterEffects and Dreamweaver to develop a web interface suitable for client needs.Optimized online presence through implementation of SEO techniques, Google Analytics and Webmaster Tools increasing site rank and first page targeted keywords resulting in more organic traffic and leads for clients. Show less

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  Oracle

  Jun 2019 - now

  In my integral role at Oracle, I focus on advancing our sales compensation strategies to support organizational goals and drive sales team success. • 𝐃𝐚𝐭𝐚 𝐌𝐨𝐝𝐞𝐥 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Pioneered a M&A data model, enhancing efficiency and accuracy, which underscores my commitment to innovation and operational excellence.• 𝐓𝐞𝐚𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Championed a nurturing team environment, mentoring colleagues to foster professional growth and enhance productivity.• 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭: Streamlined data verification processes, bolstering reporting accuracy and compliance, reflecting my dedication to quality and integrity.• 𝐀𝐮𝐝𝐢𝐭 𝐚𝐧𝐝 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Proactively addressed and rectified audit findings, reinforcing our financial governance and compliance standards, illustrating my focus on accountability and ethical practice.• 𝐓𝐚𝐥𝐞𝐧𝐭 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Effectively integrated new team members, ensuring rapid acclimatization and sustained performance, highlighting my ability to lead adaptively in dynamic contexts.• 𝐈𝐧𝐜𝐞𝐧𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐑𝐞𝐟𝐢𝐧𝐞𝐦𝐞𝐧𝐭: Optimized incentive structures, enhancing alignment with business objectives and stakeholder satisfaction, showcasing my strategic acumen and commitment to organizational success.• 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Facilitated initiatives to improve commission processes, demonstrating my collaborative approach and ability to drive cross-departmental synergy.• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐒𝐲𝐬𝐭𝐞𝐦 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭𝐬: Initiated system improvements, supporting our adaptive business strategies and maintaining operational efficiency, emphasizing my role in driving technological and process innovation.My commitment to excellence in sales compensation management is demonstrated through strategic leadership, a data-driven approach, and a focus on operational integrity and team collaboration. Show less Administered critical compensation processes, analyzing accurate payments across vast sales territories. This role demanded meticulous attention to detail and data integrity, ensuring Oracle's adherence to its renowned standards of operational precision.• 𝐀𝐜𝐜𝐮𝐫𝐚𝐭𝐞 𝐂𝐨𝐦𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐂𝐚𝐥𝐜𝐮𝐥𝐚𝐭𝐢𝐨𝐧𝐬:Meticulously calculated and validated commission payments for over 1,000 sales reps monthly & quarterly, ensuring zero errors in payouts and maintaining the highest KPI scores within the organization at 100%.• 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐏𝐥𝐚𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Masterfully administered intricate incentive plans, scrutinizing over 8,000 transactions annually to ensure flawless accuracy, thereby bolstering Oracle's reputation for stringent compliance and operational superiority.• 𝐈𝐧𝐪𝐮𝐢𝐫𝐲 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Expertly resolved 900+ commission inquiries annually, achieving an exemplary 100% satisfaction rate, thereby establishing a gold standard for responsiveness and service quality within our team.• 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭𝐬: Drove a collaborative initiative with finance and sales teams to refine compensation processes, elevating process efficiency by 20% and markedly diminishing payment discrepancies, thereby fortifying interdepartmental synergy and financial accuracy.• 𝐄𝐱𝐩𝐞𝐫𝐭-𝐋𝐞𝐝 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐈𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬: Spearheaded extensive training programs for new and existing staff, significantly boosting departmental expertise and fostering a high-performance culture that consistently surpasses appraisal benchmarks. Show less Provided critical compensation analysis and support as a contractor at Oracle, demonstrating rapid system mastery. Played a pivotal role in year-end financial reviews and contributed to enhanced operational efficiency and accuracy in compensation management.• 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞𝐝 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: Exceeded the standard learning curve, mastering Oracle's intricate compensation system within three months, seamlessly managing critical processes, demonstrating exceptional adaptability and technical acumen.• 𝐒𝐭𝐚𝐧𝐝𝐨𝐮𝐭 𝐂𝐨𝐧𝐭𝐫𝐚𝐜𝐭𝐨𝐫 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭: Emerged as a top performer among peers, demonstrating exceptional skill and rapid acclimatization culminating a rare transition offer to an FTE position, underscoring my standout contribution and potential.• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐘𝐞𝐚𝐫-𝐄𝐧𝐝 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧:Played a pivotal role during Oracle's fiscal year-end by providing vital analytical support, significantly aiding the organization during a period of strategic financial closure and review.• 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭: Leveraged a fresh, analytical perspective to overhaul compensation workflows, pinpointing and rectifying efficiency bottlenecks, which catalyzed significant improvements in operational speed and accuracy. Show less

  • Sales Compensation Manager

    Mar 2021 - now

  • Sales Compensation Analyst

    Jan 2020 - Mar 2021

  • Sales Compensation Analyst (Contractor via HireGenics Inc.)

    Jun 2019 - Jan 2020