
Timeline
About me
Program Manager │PMP®│Google Certified Project Manager │ITIL
Education

Iéseg school of management
-Master's degree international businessActivities and Societies: IÉSEG multicultural project EQUIS, AACSB, AMBA & Conférence des Grandes Écoles accredited"The M. Sc in International Business is designed to build global mindset leaders capable of managing corporations in different international contexts."

University of nigeria
-B.sc computer scienceActivities and Societies: • The Mavericks - Empowering minds, projecting entrepreneurship and financial independence among students. • Business Bureau Chief for Student Union Government Information Centre. In collaboration with my team, developed a University Transcript Management System for optimization of the transcript process resulting to;• Time-saving• Improved efficiency in productivity• Accuracy and security of student records
Experience

Ngcom limited warri
Mar 2009 - Jul 2009Network operations centerNETWORK OPERATION CENTER (NOC):Network performance, failure isolation, network optimization.Daily remote and onsite support for over 200 customersPrompt resolution of complaints and needs, enhanced customer satisfaction. FIELD OPERATION PERSONNEL (FOP): Prospective customers site survey.Customer’s account monitoring, ensured maximum securityTroubleshooting and resolutions of network issues for over 200 clientsTraining of community stakeholders on Computer systems and networkBoost CRS impact Show less

Nigerian petroleum development company limited
Sept 2009 - Feb 2011It network support• Secured zero fatality and incident safety record while providing help desk support, upgrade, maintenance, repairs of over 80 computer devices within the company, and resolution of all LAN related tickets.• Recorded a top-notch customer relationship. Voted as the most reliable and amiable of the team.

Warri business school
May 2011 - Jul 2012A startup specializing consulting, professional coaching and business advisory. • End-to end key customer account management, and client interactions. • Business advisory, consultation and strategic process improvement plan for clients.• Creative re-negotiation and operation cost reduction.• Employee satisfaction analysis & engagement programs• External stakeholders’ presentations and CSR delivery.• Progress report and scheduling.• Recruitment, and staff development training toolkit development. Show less
Business Operations Assistant
Jan 2012 - Jul 2012Business Development Executive
May 2011 - Jan 2012

Shell
Jul 2012 - Aug 2019Project database coordinator𝗢𝘃𝗲𝗿 $𝟯 𝗯𝗶𝗹𝗹𝗶𝗼𝗻 𝗵𝗲𝗮𝗱𝗹𝗶𝗻𝗲 𝘀𝗶𝘇𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘄𝗶𝘁𝗵𝗶𝗻 𝗮 𝗰𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹, 𝗺𝘂𝗹𝘁𝗶𝗰𝘂𝗹𝘁𝘂𝗿𝗮𝗹 𝗮𝗻𝗱 𝗺𝘂𝗹𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗲𝗮𝗺. 𝗦𝗲𝘃𝗲𝗻 𝘀𝗶𝘁𝗲𝘀 𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻𝘀.• Set up, manage and optimise project completions management system from engineering through startup and operation • In collaboration with SMEs, assigned tools for project assessment, quantitative measurement, and completions.• Maintained project data governance and accuracy.• Data analysis, and transformation into concise information for enhanced management decision-making process.• Maximized productivity, reduced waste, coordinated stakeholder’s engagement for best practices and compliance for seamless project completions.• Prompt resolution of issues and requests. Built strong communication channel and relationship with JV partners, contractors, global and local vendors.• Project reports and status tracking for informed leadership strategic decision-making• Tools, best practices and procedures development for process improvement and project objective delivery. Show less

Veolia
Oct 2021 - nowManaging commercial transformation and sales enablement program across all Veolia's business zones (France, Europe, LATAM, North America, APAC, VWT - Veolia Water Technologies, Africa & Middle East) for the actualization of strategic sales ambitions Focus on;• Strategic initiatives for achieving sales growth ambition• Transformational improvement in sales and marketing performance.
Program Manager
Apr 2022 - nowSales Efficiency - PMO
Oct 2021 - Mar 2022
Licenses & Certifications
- View certificate

Google project management: specialization
Google career certificatesDec 2022 
Cisco networking academy
Cisco networking academy- View certificate

Customer service mastery: delight every customer
LinkedinFeb 2020 
Itil v3
ExinFeb 2012
The fundamentals of digital marketing
Google digital garageDec 2019- View certificate

Fostering innovation
LinkedinJul 2020 .webp)
Google analytics
Google digital academy (skillshop)Sept 2020- View certificate

Salesforce certified sales development representative
SalesforceOct 2021 
Hubspot sales software certified
Hubspot academyJun 2021- View certificate

Lean six sigma foundations
LinkedinJan 2020
Volunteer Experience
Contributor
Issued by Serve the City Paris on Nov 2021
Associated with Tochukwu AgwuPublicity Engagement
Issued by Friends Of Nigeria Europe on Nov 2020
Associated with Tochukwu AgwuEnglish Teacher Volunteer
Issued by PLT4WAY on Oct 2020
Associated with Tochukwu AgwuMulticultural Project - Gastronomy
Issued by IÉSEG School of Management on Sept 2019
Associated with Tochukwu AgwuDistribution
Issued by Cook-out Warri on Dec 2018
Associated with Tochukwu AgwuPublicity Coordinator
Issued by The Visionaries Academy on Mar 2011
Associated with Tochukwu AgwuSecretary / Vice President
Issued by Students Lay-readers Association on Feb 2004
Associated with Tochukwu Agwu
Languages
- igIgbo
- enEnglish
- frFrench
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