Whitney Smith, MPH, PMP

Experience

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  Five Star Quality Care

  Jan 2008 - Jan 2011

  Administration
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  LiveHealthier

  Jul 2012 - May 2014

  Program Manager

  Assist in the planning, implementation, and evaluation of employee wellness program health challenges and incentive campaigns, including:Designing and producing challenge promotional materialsDeveloping and evaluating post-challenge surveysExecuting challenge reportsAssist with ongoing health education programs, client health fairs, and general wellness program design and evaluationCoordinate with the Production Department to update client web portals Design and develop e-newslettersMajor Activities:Contributing to the design and planning process for wellness programs to help employees adopt healthy lifestyles Assisting in the creation of ideas and creative approaches to messaging health promotion to provide high levels of employee engagement Ensuring that wellness programs are satisfying contractual requirements and delivering value and quality to our clients Show less

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  Nurtur-LiveHealthier

  May 2014 - Sept 2015

  Health Campaign Manager

  Coordintate health challenges and campaigns from challenge strategy discussions to the post-challenge report. Responsible for developing project plans; defining requirements; developing and following standard processes; managing tasks through completion; managing risk and quality; and resolving issues. Serves as a subject matter on LiveHealthier challenge and campaign offerings. Work closely with several functional teams.Major Activities• Monitor progress against projects plans, leading teams toward successful milestone completion• Execute timelines and monitor tasks in AtTask• Proactively identify and communicate issues and risks, notifying and/or escalating to the appropriate manager for assistance and resolution• Develop and proactively manage project plans specifying goals, strategy, scheduling and identification of risks, and contingency plans• Serve as a resource to answer questions regarding challenge and campaign development process and/or project management methodology• Prepares business requirement documents for projects, as required• Create and manage workflows for challenge and email campaigns (e.g. incentive reminders, coaching emails, educational email campaigns). • Identify opportunities for user experience improvement and participation and provide input to Product & Marketing teams• Analyze and report on challenge and campaign participation and outcomes• Consult with other departments to respond to ad-hoc or custom client requests• Configure challenge gadgets and surveys Show less

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  Envolve Health

  Oct 2015 - Oct 2020

  Project Manager

  Manage project plan; project communication; task management; risk management; quality management; and issue resolution. Major Activities:• Internal manager for project implementation—owner of the project plan; project communication; task management; risk management; quality management; and issue resolution• Monitor progress against the plan, leading the team toward successful milestone completion—invested heavily during project implementation• Lead client customization request process, and supports product definition understanding• Proactively identify and communicate issues and risks, notifying and/or escalating to the appropriate manager for assistance and resolution• Provide weekly status reports to senior management and the implementation team• Lead and manages internal conversations with technology SMEs and external conversations with clients• Develop and proactively manage project plans specifying goals, strategy, scheduling and identification of risks, contingency plans, and allocation of resources• Resource for the team to answer questions regarding standard implementation process and/or project management methodology• Prepare business requirement documents for client implementations, as required• Manage the User Acceptance Testing process for new client portal launches and new program year initiatives Show less

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  Centene Corporation

  Oct 2020 - now

  • Lead IT Project Manager

    Mar 2024 - now

  • Project Manager

    Oct 2020 - Mar 2024