Julius Cezar Relao

Experience

• 

  Fly High Business Process Outsourcing Solutions

  Jan 2012 - Nov 2014

  General Virtual Assistant

  Assisting clients with database management, virtual assistant, data entry, essay writing and many more. Platforms used are odesk, upwork, etc.

• 

  Sutherland

  Jul 2015 - Dec 2017

  Customer Service Representative

  Customer service representative of Amazon account, assist customer in terms of their package (WMS), FBA and FBM queries.

• 

  Quantrics Enterprises Inc.

  Feb 2018 - Jun 2024

  Supporting all partners across globe thru planning, mitigations, allocation and many more. Provide support to local Operations in terms of schedule adherence, schedule changes/request, reporting and provide feedback for the areas for improvement. Assist customers thru technical support in Satellite TV's, home phone and internet with a pitch in sale for any upgrade possible.

  • Real Time Analyst

    Oct 2022 - Jun 2024

  • Intraday Analyst

    May 2019 - Oct 2022

  • Technical Support Specialist

    Feb 2018 - May 2019