
Pilar Gonzalez
Hotel Subdirector/ Reservations Manager

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About me
Market Manager WWTDM and Top Private Tours
Education

Academy of English - GRI
2020 - 2020Business English English
IES Escolas Proval
1992 - 1995Technical Administration and commercial Administration FPAdmon studies

Institucion de Enseñanzas Tecnicas (I.E:T)
1993 - 1994General Accounts AcccountsSpanish Accounts

Universidad de Vigo
1995 - 1998RR.LL - Relaciones Laborales Law
CESAE Business&Tourism School
2020 -Superior Program in hotel management Hotel/Motel Administration/Management PostgraduateActivities and Societies: I am proud of: https://www.cesae.es/revenue-management-en-los-tours Content:MarketingAccounts OperationsRevenue/ PricingRRHHManagement

Universidad Nebrija
2020 - 2021Direccion y gestion hotelera Resort Management Notable
University of Cambridge
2001 - 2002FIRST Certificate English
Experience

Annur Hotel (ex Anna hotel)
Aug 1999 - Sept 2000Hotel Subdirector/ Reservations Manager• Liaising with tour operators and travel agencies• Solely responsible for negotiating rates and contracts• Over-seeing all hotel reservations• Dealing with booking requests, provisional bookings, confirmations and cancellations• Running hotel Front Office• Dealing with all hotel staff

Millennium & Copthorne Hotels/ Gloucester and Bailey´s hotels
Sept 2000 - May 2001Groups manager• Liaising with large tour operators and travel agencies• Checking availability and negotiating rates• Making group reservations• Compiling weekly Group Forecasts for distribution to other hotel departments• Control and input of rooming lists into FIDELIO• Control of leisure groups department

Keith Prowse/ Hello Britain
May 2001 - Jul 2004Hotel Purchasing/ Reservations Manager• Contracting hotels in the UK• Negotiating rates and special terms & conditions• Quoting and negotiating with Italian and Spanish clients• Making FIT and Group reservations• Over-seeing all FIT reservations• Assisting with accounting from time to time• General admin duties

Miki Travel
Jun 2004 - Nov 2004Hotel Purchasing/Negotiator• Successfully negotiating deals with hoteliers in Europe• Primarily responsible for contracting and negotiating with hotels in Portugal, Spain, France and East Europe.• Negotiating special prices for series of groups and individual Ad-hoc groups with low budget• Achieving and over-achieving targets by driving buying prices down making savings of thousands of pounds a month• Over-seeing incentives groups travelling to Spain and Portugal

Peñiscola
May 2005 - Oct 2005Aparthotel Acualandia and Acuazul• Managing all FIT and Group reservations • Solely responsible for contracting, marketing and negotiation with wholesale tour operators and travel agencies• Dealing with over bookings and book-outs• Managing and running the reception• Directly managing 11 members of staff

Cox and Kings India/ ETN Services
May 2006 - Jan 2008Senior Contract ManagerBringing new suppliers around Europe like Greece, UK, Denmark, Brussels or TurkeySupervising other members of the team and helping with their suppliers, have it on mind the clients need mainly Asian ones and Indians.Renegotiate conditions on sales for Spanish and South Americasn agents maily groups and seriesRepresent the company on International tourism fairs

Kuoni Switzerland
Apr 2008 - Dec 2012FIT/ Groups and Services Market ManagerBring new suppliers for the new FIT department, having on account agents needs, all around Spain and PortugalRenegotiate group rates for Group department, holding inventory for different clients mainly Japanese groups around all Iberia area.Stablish strategic of revenue for optimise our sales with different suppliers included services business like restaurants, transports or sightseeing.Managing negotiations of events and congress in a different cities like BCN, Madrid, Andalucia and PortugalAssist the head office with negotiations on series and tours Show less

GTA
Jan 2013 - Apr 2018Market ManagerNegotiate contracts for Iberia (Spain/Portugal), FIT contracts, BAR conditions, Overrides and Marketing products. Constant monitoring of the negotiated rates and conditions against major competitors. B2B, B2B2C and B2C.Identify new accounts & revenue producers, bringing new inventory on line with company strategic.Represent GTA on different fairs, prepare market strategic to get year objetives, clear example 2014 increase revenue on my destinations with double digit +73%, or 2017 figures up to 70K on marketing contributions.Setting up suppliers goals together with GTA goals.Optimise product as market and clients needs developing strategies in order to reach company targets.Assist to National or International tourism fairs Show less

Hotelbeds
Apr 2018 - Apr 2019Market ManagerCollaborating with Spain/Portugal with HB colleagues to maximize unfications on those areas to be aligned with company objetivesDeveloping strong working relationships between yield managers and contracts managers with suppliersAssist on the unification around 200 accounts on Spain and Portugal managing all the negotiationsAnalise suppliers needs and potential suppliers (mainly independent hotels) for new business opportunities, offering different collaboration optinos like G&D (prebuy agreements)Deep negotiations on overridess and marketing products, like brochures, connections fees and marketing fees.Asssit to National and International fairsRevenue price and occupancy Show less

Top Private Tours
Apr 2020 - nowArea Manager, UK. Market research around UK, totally 23 Ports, of most competitive suppliers plus the right attractions for our markets.. Negotiation prices and rest of conditions of all the tours around UK. Defined with headquarters the right commercial strategy with DMC, FIT distributors and Cruise distributors. . Problem solving with any booking. Operated all the bookings arriving for UK from different cruises companies.. Establish ideas of marketing with the company CEO

WWTDM
Jun 2021 - nowMarket Manager
Licenses & Certifications
- View certificate

Job Seeker Tips
LinkedInDec 2019 - View certificate

Excel Essential Training (Office 365)
LinkedInDec 2019
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