Pilar Gonzalez

Pilar Gonzalez

Hotel Subdirector/ Reservations Manager

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  • Timeline

  • About me

    Market Manager WWTDM and Top Private Tours

  • Education

    • Academy of English - GRI

      2020 - 2020
      Business English English
    • IES Escolas Proval

      1992 - 1995
      Technical Administration and commercial Administration FP

      Admon studies

    • Institucion de Enseñanzas Tecnicas (I.E:T)

      1993 - 1994
      General Accounts Acccounts

      Spanish Accounts

    • Universidad de Vigo

      1995 - 1998
      RR.LL - Relaciones Laborales Law
    • CESAE Business&Tourism School

      2020 -
      Superior Program in hotel management Hotel/Motel Administration/Management Postgraduate

      Activities and Societies: I am proud of: https://www.cesae.es/revenue-management-en-los-tours Content:MarketingAccounts OperationsRevenue/ PricingRRHHManagement

    • Universidad Nebrija

      2020 - 2021
      Direccion y gestion hotelera Resort Management Notable
    • University of Cambridge

      2001 - 2002
      FIRST Certificate English
  • Experience

    • Annur Hotel (ex Anna hotel)

      Aug 1999 - Sept 2000
      Hotel Subdirector/ Reservations Manager

      • Liaising with tour operators and travel agencies• Solely responsible for negotiating rates and contracts• Over-seeing all hotel reservations• Dealing with booking requests, provisional bookings, confirmations and cancellations• Running hotel Front Office• Dealing with all hotel staff

    • Millennium & Copthorne Hotels/ Gloucester and Bailey´s hotels

      Sept 2000 - May 2001
      Groups manager

      • Liaising with large tour operators and travel agencies• Checking availability and negotiating rates• Making group reservations• Compiling weekly Group Forecasts for distribution to other hotel departments• Control and input of rooming lists into FIDELIO• Control of leisure groups department

    • Keith Prowse/ Hello Britain

      May 2001 - Jul 2004
      Hotel Purchasing/ Reservations Manager

      • Contracting hotels in the UK• Negotiating rates and special terms & conditions• Quoting and negotiating with Italian and Spanish clients• Making FIT and Group reservations• Over-seeing all FIT reservations• Assisting with accounting from time to time• General admin duties

    • Miki Travel

      Jun 2004 - Nov 2004
      Hotel Purchasing/Negotiator

      • Successfully negotiating deals with hoteliers in Europe• Primarily responsible for contracting and negotiating with hotels in Portugal, Spain, France and East Europe.• Negotiating special prices for series of groups and individual Ad-hoc groups with low budget• Achieving and over-achieving targets by driving buying prices down making savings of thousands of pounds a month• Over-seeing incentives groups travelling to Spain and Portugal

    • Peñiscola

      May 2005 - Oct 2005
      Aparthotel Acualandia and Acuazul

      • Managing all FIT and Group reservations • Solely responsible for contracting, marketing and negotiation with wholesale tour operators and travel agencies• Dealing with over bookings and book-outs• Managing and running the reception• Directly managing 11 members of staff

    • Cox and Kings India/ ETN Services

      May 2006 - Jan 2008
      Senior Contract Manager

      Bringing new suppliers around Europe like Greece, UK, Denmark, Brussels or TurkeySupervising other members of the team and helping with their suppliers, have it on mind the clients need mainly Asian ones and Indians.Renegotiate conditions on sales for Spanish and South Americasn agents maily groups and seriesRepresent the company on International tourism fairs

    • Kuoni Switzerland

      Apr 2008 - Dec 2012
      FIT/ Groups and Services Market Manager

      Bring new suppliers for the new FIT department, having on account agents needs, all around Spain and PortugalRenegotiate group rates for Group department, holding inventory for different clients mainly Japanese groups around all Iberia area.Stablish strategic of revenue for optimise our sales with different suppliers included services business like restaurants, transports or sightseeing.Managing negotiations of events and congress in a different cities like BCN, Madrid, Andalucia and PortugalAssist the head office with negotiations on series and tours Show less

    • GTA

      Jan 2013 - Apr 2018
      Market Manager

      Negotiate contracts for Iberia (Spain/Portugal), FIT contracts, BAR conditions, Overrides and Marketing products. Constant monitoring of the negotiated rates and conditions against major competitors. B2B, B2B2C and B2C.Identify new accounts & revenue producers, bringing new inventory on line with company strategic.Represent GTA on different fairs, prepare market strategic to get year objetives, clear example 2014 increase revenue on my destinations with double digit +73%, or 2017 figures up to 70K on marketing contributions.Setting up suppliers goals together with GTA goals.Optimise product as market and clients needs developing strategies in order to reach company targets.Assist to National or International tourism fairs Show less

    • Hotelbeds

      Apr 2018 - Apr 2019
      Market Manager

      Collaborating with Spain/Portugal with HB colleagues to maximize unfications on those areas to be aligned with company objetivesDeveloping strong working relationships between yield managers and contracts managers with suppliersAssist on the unification around 200 accounts on Spain and Portugal managing all the negotiationsAnalise suppliers needs and potential suppliers (mainly independent hotels) for new business opportunities, offering different collaboration optinos like G&D (prebuy agreements)Deep negotiations on overridess and marketing products, like brochures, connections fees and marketing fees.Asssit to National and International fairsRevenue price and occupancy Show less

    • Top Private Tours

      Apr 2020 - now
      Area Manager, UK

      . Market research around UK, totally 23 Ports, of most competitive suppliers plus the right attractions for our markets.. Negotiation prices and rest of conditions of all the tours around UK. Defined with headquarters the right commercial strategy with DMC, FIT distributors and Cruise distributors. . Problem solving with any booking. Operated all the bookings arriving for UK from different cruises companies.. Establish ideas of marketing with the company CEO

    • WWTDM

      Jun 2021 - now
      Market Manager
  • Licenses & Certifications