Roberto Ruggeri

Experience

• 

  ABB

  Jan 1987 - now

  • Develop together with Businesses and Regions a harmonized service offering portfolio (from installation and commissioning to end of life services), pricing and go-to-market concepts and strategies.• Lead an international and multicultural team of 25 Global Product Managers and Sales Managers representing businesses with total revenues of 7,000 MUSD, 100,000 industrial customers, and 20,000 employees. Provide evidence of value generated by Service / Digital offerings at customer meetings and exhibitions.• Achievements: an industrialized and optimized portfolio of 600+ offerings easy to buy for customers and easy to sell with a growing number of digital solutions. Artificial intelligence used to identify sales opportunities using various Machine Learning techniques. Orders have grown more than 50%. Show less • Profitable growth of Service Business supplied to utilities and industrial customers across all industries• Set-up of a new Service organization at Country level. Lead a team of 20 Profit Center Managers driving a business with total revenues of 500 MUSD, 8,000 industrial customers, and 1,000 employees. • Achievements: two-digit order growth every year by successfully implementing growth plans focused on accounts, industries and installed base potential and by developing top-performing and highly collaborative teams. Show less • Target: profitable growth of System and Service Core Businesses and divestment of Distributed Energy Non-Core Businesses.• How: lead a team of 200 people selling and delivering a 100 MUSD business including process automation services to industrial customers, electrification EPC (Engineering, Procurement and Construction) business to Infrastructures and Food & Beverage Customers and distributed energy solutions for industrial customers and municipalities.• Achievements: core business growth in line with targets and divestment of 8 non-core businesses within set time frame and costs. Show less

  • Senior Global Project Manager - Process Automation Division - Worldwide

    Jan 2020 - now

  • Group Service Portfolio Manager - Worldwide

    Jan 2012 - Dec 2019

  • Country Service Manager - Italy

    Jan 2009 - Jan 2012

  • Business Line Manager - Italy and MED Region

    Jan 2004 - Jan 2009

  • Managing Director Group Service Center - Italy

    Jan 2001 - Jan 2004

  • Quality, Logistics and Communication Manager - Italy

    Jan 1993 - Jan 2001

  • Quality and Supply Managemenent Director - USA

    Jan 1992 - Jan 1993

  • Financial Controller - Italy

    Jan 1987 - Jan 1992